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Ukoma Addey

Incompatibility with 64-bit versions of Windows

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Hi, I just found Affinity design app and I think this is what I want without a monthly subscription fee.

I downloaded the free trial but it´s saying it´s not compatible with my Windows version.

I´m feeling a little disappointed right now because I really do need this app. Please can you help.

 

Thanks

Ukoma Addey

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It's certainly compatible with 64 bit versions of Windows, so that isn't the problem!

Here are the minimum system requirements for Photo. AFAIK they are the same for Designer:

 

System requirements

The minimum system requirements are as follows:

Minimum:

  • Windows-based PC with mouse or equivalent input device.
  • Operating systems (64 bit)
    • When app purchased from Affinity Store
      • Windows® 10 (1607 Anniversary update or later)
      • Windows® 8.1
      • Windows® 7 (Service Pack 1; Aero enabled)
    • When app purchased from Microsoft Store
      • Windows® 10 (Anniversary Update)
  • PC Memory:
    • 2 GB RAM (4 GB RAM recommended)
  • Hard Drive Space:
    • 702 MB of available space; more during installation
  • Monitor resolution
    • 1280 x 786 display size (at 100% scaling) or better

Additional disk resources and memory are required when editing large and/or complex documents.

Recommended:

  • For optimum performance, it's recommended to ensure Aero support is enabled in your Windows Operating System.

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Welcome to the forums @Ukoma Addey
Please check that you really are running a 64-bit version of Windows.
Even if you have a 64-bit machine you can still be running a 32-bit version of Windows, which is incompatible with the Affinity applications.
If you are running a 64-bit version of Windows you may need to tell us more about your machine’s specifications or, at the very least, give us a screen-grab showing the actual message you are seeing.

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