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16 minutes ago, Panamarts said:

IF it is a problem(?) the email address listed against the key for the main product is out of date

No, it isn’t a problem. The product key for an app purchased from the Affinity Store is permanently tied to the email address supplied at the time of purchase, but you only need that key/email pair for installation purposes.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen)

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  • 1 month later...

Similar to the initial question.  My old computer where I initially installed Affinity photo has died.  The drive failed and can't even be read.  Apparently my software isn't registered on a device.  And the product agreement says I can install on computers under my control.  So no problem with the software still being installed on the old computer's drive, even though it can't be accessed?  I can just install it on my new computer when it arrives?  

Also, regarding the installation email, apparently it can't be updated or changed.  So I only need the old email address and key for installing the software on the new computer, even though I no longer have access to that old email address?

Thank you.

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19 minutes ago, adrianmessenger said:

I can just install it on my new computer when it arrives?  

Assuming the new computer and old computer run the same kind of OS (both Mac or both Windows), yes.

20 minutes ago, adrianmessenger said:

So I only need the old email address and key for installing the software on the new computer, even though I no longer have access to that old email address?

As Alfred said in the post just above yours, yes.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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