kernelpanic Posted January 11, 2021 Share Posted January 11, 2021 Hi all, I have the above version of Photo installed on my Windows 10 laptop but I still cannot open the CR3 file. Am I missing anything here? Cheers, Tung Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted January 11, 2021 Share Posted January 11, 2021 Welcome to the Affinity forums @kernelpanic! What model is your camera? Maybe it is not on the list here: kernelpanic 1 Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
kernelpanic Posted January 11, 2021 Author Share Posted January 11, 2021 Hey Joachim, thank for the link. The metadata in the JPG said Canon EOS R6, which is not in the list you sent through. This is interesting and new to me as this is the first time. It sounds very much that even files are with the same .cr3 extension but different cameras written them out differently? Quote Link to comment Share on other sites More sharing options...
kernelpanic Posted January 11, 2021 Author Share Posted January 11, 2021 (edited) Also look like Canon EOS R is in the following list [FAQ] List of Supported Raw Cameras (1.8.x) for Desktop & Lens Correction list - Frequently Asked Questions [FAQ] - Affinity | Forum (serif.com) NVM, your list also have Canon R in it Edited January 11, 2021 by kernelpanic Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted January 11, 2021 Share Posted January 11, 2021 5 minutes ago, kernelpanic said: your list also have Canon R in it Does not seem to be the same. Affinity Photo uses libraw and is dependent on their work, but on the libraw website I found this statement ... Quote Submitted on 3 December, 2020 - 11:18 EOS R5/R6 support is expected in next 'public snapshot' I cannot speculate, when this public snapshot is released and / or incorporated in APhoto. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
CLC Posted January 11, 2021 Share Posted January 11, 2021 https://github.com/lclevy/canon_cr3 Quote Why relying on your users to report errors is the dumbest thing you’ll ever do Link to comment Share on other sites More sharing options...
cstead Posted January 13, 2021 Share Posted January 13, 2021 If this helps (which I doubt!) I have the same camera (with the latest firmware) & the same version of Affinity - also on Windows 10. .CR3 files open perfectly for me! Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 13, 2021 Staff Share Posted January 13, 2021 Hi @kernelpanic, Welcome to Affinity Forums Affinity photo should open the files without issues. Can you upload one of the .CR3 files that isn't opening for you using this link please? Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Helge_s Posted January 17, 2021 Share Posted January 17, 2021 I have a similar problem, not that Affinity not will open the file, but it is showing the affinity icon instead of a picture Icon when it opens the file folder. Maybe is it a windows problem as Windows also does not recognize CR3 files as image files? And there is no problems with CR2 files from Canon 7D I have Canon R and is using Windows 10 and Affinity 1.8.5.703 Best regards Helge Quote Link to comment Share on other sites More sharing options...
cstead Posted January 17, 2021 Share Posted January 17, 2021 You need the Microsoft codec to see .CR3 files in Windows. Download from: https://www.microsoft.com/en-us/p/raw-image-extension/9nctdw2w1bh8 Quote Link to comment Share on other sites More sharing options...
Helge_s Posted January 17, 2021 Share Posted January 17, 2021 On 1/11/2021 at 10:03 AM, kernelpanic said: Hi all, I have the above version of Photo installed on my Windows 10 laptop but I still cannot open the CR3 file. Am I missing anything here? Cheers, Tung Hi All, I have found a solution regarding the problem: Go to Microsoft Store and search for raw file image, install the app and restart the PC I attach a picture from the Danish Microsoft store, be aware that you have to have the Windows 10 May 2019 Update (Version 1903) installed before installing this app! After installing I can now see the thumbnails in Windows and in Affinity Best regards Helge Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 19, 2021 Staff Share Posted January 19, 2021 @kernelpanic, Thanks for the files. Two of them were also failing for me. Issue logged to be looked at. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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