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What if Affinity must be reinstalled?


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Hi,

I have a verry fundamental question. I bought Affinity Publisher and Affinity Photo on the Microsft Store about a week ago. I didn't get any Installation files, the installation started directly from the store. So I wonder what would happen if I would need to install it again. I had a verry bad bluescreen some month ago, that forced me to reinstall my complete OS (Windows 10) and all programs. What if that would happen again? Could I reinstall Affinity via my Affinity- or my Microsoft-Account or would I have to buy Affinity again?

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Any items – software etc. – which you buy in the Microsoft Store are linked to (stored in) your Microsoft Store account and should be re-installable at any time via the store (unless Microsoft has, for some reason, made them unavailable since you last installed them). You should not need to re-purchase store items that you have already paid for.
If you do have trouble re-installing from the Microsoft store then the problem will probably be down to something that Microsoft has done, unless you have moved to a different machine that isn’t compatible with those previously-purchased items.

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You’re welcome.
I didn’t purchase from the Microsoft Store so I can’t comment on any problems other people might have had with it.
If you have reinstalled Windows and updated it to the latest version – including .NET – then you shouldn’t have a problem re-installing the software on the same machine, but if you do there are various FAQs in the relevant area of these forums which might help.

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  • 2 weeks later...

I've purchased Designer and Publisher directly from Serif - and Photo via the Microsoft Store.  My work PC only allows me to install software via the Microsoft Store - so Photo was fine.  Is there a way to install Designer & Publisher via the Microsoft Store if I originally bought them direct from Serif?  

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6 hours ago, BryanG said:

Is there a way to install Designer & Publisher via the Microsoft Store if I originally bought them direct from Serif?

No.

 

 

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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6 hours ago, BryanG said:

My work PC only allows me to install software via the Microsoft Store

Why can't I install standard applications from the Affinity Store?

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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5 minutes ago, haakoo said:

Guess restricted to only apps and not third party external installers.

And isn't it a problem to install your own (third party) applications on a protected work PC? If not, then perhaps it is not a problem to enable standard installations.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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When the Windows 10 PC installs from running an exe or msi etc, it requires elevation - and only an admin password will work.  I'm not allowed to install downloaded apps....but I am able to install apps from Microsoft Store.  I don't know if this is by design or if it's a mistake.  Perhaps they trust all MS Store apps?

But you've already answered my question thank you.  If I really want Designer on my work PC then I may have to re-purchase it via the MS Store....

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  • Staff

@BryanG 

13 hours ago, BryanG said:

I'm not allowed to install downloaded apps....but I am able to install apps from Microsoft Store.  I don't know if this is by design or if it's a mistake. 

This is a setting within Windows 10 that can be changed - provided your work IT admin (or whoever controls your work PC) allows this. Please see the below article for how to change this to allow app installs from outside the Microsoft store -

https://support.garmin.com/en-GB/?faq=IWKKPZkMLD6dxzny6ksCK9

As noted at the bottom of this article, if you're running Windows 10S then the only way to install apps from outside the Microsoft Store is to upgrade to Windows 10, though I believe this is a free upgrade.

I hope this helps :)

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