bitoclass Posted January 9, 2021 Share Posted January 9, 2021 I am fairly regularly seeing a problem with printing from Affinity Publisher on my Canon printer. The document mostly prints OK but certain images - possibly rotated ones, overlapping ones and/or transparent-backgrounded ones - have strange omitted portions on the resultant print. It's definitely a Publisher issue, because when I export to PDF and print exactly the same document from Acrobat, the issues are not present. I have known this to happen across several versions of Publisher over a fairly long period (possibly as long as Publisher has been around) but not got around to logging it as a bug until now (sorry!). I've attached some images of it happening on a recent print-out. All three of the rectangular images (which are non-transparent PNG files placed into the document and then rotated to various angles into a sort of collage of overlapping images) should be whole rectangles but two have corners cut off and one has a very weird triangular omission which I've not seen before. Is there anything further I can share by way of assisting with investigating and resolving this bug? Thanks! Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 15, 2021 Staff Share Posted January 15, 2021 Hi @bitoclass, Sorry for the delayed reply. Can you use this link to upload your project file so we can try and replicate it here? https://www.dropbox.com/request/3Szn1cH0HHEvvlfazwZK Quote Link to comment Share on other sites More sharing options...
bitoclass Posted February 7, 2021 Author Share Posted February 7, 2021 Hi @Gabe, I too must apologise for the slow reply - although by luck it seems I have come back to this just as v1.9 with "Save As Package" has been released, so I've been able to package up the project I shared the photos of with all its dozens of images! However the Dropbox link you shared has now expired. Are you able to create me another Dropbox request link please? Thanks! Paul Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 9, 2021 Staff Share Posted February 9, 2021 Sure: https://www.dropbox.com/request/gsQX0lxRmrVX3ZsGc2ME . File requests expire after 7 days Quote Link to comment Share on other sites More sharing options...
bitoclass Posted February 9, 2021 Author Share Posted February 9, 2021 Thank you, I have uploaded the package file now. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 10, 2021 Staff Share Posted February 10, 2021 We can't seem to replicate this here. Can you try printing it using Rasterization > Rasterise entire page ticked in the Print Dialog? Quote Link to comment Share on other sites More sharing options...
Rudolphus Posted March 10, 2021 Share Posted March 10, 2021 Unfortunately, I can confirm these print problems on my Canon G6040 printer, as you can see: As @bitoclass says, there are errors in images that are rotated or rotated + scaled, etc. Did some "research" and have found that: Sometimes there are not omissions but "add-ons" in the form of black lines. In this example is ordinary heart shape with "Classic pencil 2B (for closed curves)" brush applied. Then rotated + scaled, of course: Your advice to turn on "Rasterise entire page" solves the problems. There weren't issues with other printer (Brother). The same document (with color checker) replicated in Xara works fine. Then I tried to rasterise the image first (so it's 'Pixel' in the Layers) and then applied the same transforms to it in the same document. And this is the result - 'Pixel' on the left, 'Image' on the right: Quote Link to comment Share on other sites More sharing options...
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