Jump to content
You must now use your email address to sign in [click for more info] ×

Publisher workbook one more time


Recommended Posts

It''s not just that the workbook ordered on Nov 30 still hasn't arrived, nor that serif have given no update on the order. It's also that they still haven't replied to an email sent on Monday morning asking for an update on when I can expect delivery.

Is anyone else getting absolutely no response out of them?

Link to comment
Share on other sites

1 hour ago, Doug Chaplin said:

And finally – it appears that DHL just returned it to the warehouse, without leaving any evidence that they ever tried to deliver it. Now got to start waiting all over again.

How did you find this out Doug?  Did AffinityOrders@serif.com get back to you?  I thought Amazon Logistics send the books, not DHL?!?  

Link to comment
Share on other sites

  • 2 weeks later...

Hi, same problem here, ordered the three workbooks from Italy the 3rd of december 2020, 2 (Designer and Photo) arrived in 5*6 day,Publisher is still missing in action.
I wrote an e-mail to Affinity Customer care just to have some info about it. I haven't any answer, nor an automatic reply justo to know that my mail has arrived to someone inbox.
However cash was taken in no time... 
So I'm asking here: Someone knows who or what should I ask to have some info? (Seem that speaking with Pope is easier than having that info...)
If someone on Affinity Planet is interested into this topic, order n. BNWHGLT30G

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.