Incorrect startup on secondary screen

[Michael Upton]

I have two screens.  My main screen is my laptop runningWindows 10. I use Adobe Bridge as my photo manager and it is set to open a photo for editing in Affinity.  Affinity photo displays correctly when launched from Adobe Bridge.  However, when I try and launch Affinity Photo directly it fails to display correctly on my larger secondary monitor - it starts to launch and then immediately switches to an incomplete welcome screen with no means of minimising or closing (not visible).  I have to close the the program from the task bar on my laptop.  The only way I can launch Affinity Photo to display correctly on my secondary larger monitor is to launch it on my laptop - minimise it and then drag it to the larger monitor and then maximise it.  Any ideas? Many thanks.

[Chris B]

Hi Miachael,

Windows decides where/how to launch the app and it is norotious at handing diferent scaling options i.e. when you have a laptop (typically a smaller screen/res) and a monitor (typically a higher res/bigger screen).

I'm not sure we could do anything about this to be honest. Is the external monitor always connected and on? Perhaps this is also causing a problem. Windows should remember the last screen the app was closed on though.

I wouldn't mind seeing a screenshot if you could take one though.

I have a laptop with a 4k panel and a separate 4k monitor and this is fine for me. I don't however have Adobe Bridge but it sounds like that bit is working fine anyway.