af1 Posted January 2, 2021 Share Posted January 2, 2021 hello. I'm trying to find a graphic design software. I came across infinity. I export a picture to jpeg then uploaded it to google drive so i can see it on my phone. I then try to send the jpeg from google drive to instagram and I get an error message saying something is wrong. Any idea how to fix this ? Below is the photo i wanted to upload to instagram Quote Link to comment Share on other sites More sharing options...
GarryP Posted January 3, 2021 Share Posted January 3, 2021 Welcome to the forums @af1 That looks like a normal JPG to me so the problem may be with the process of transferring the file from Google Drive to Instagram, rather than with the Affinity applications. Instead of going from your computer to Google Drive and then to Instagram, try transferring the image directly from your computer to Instagram and see if that works. If it does work then it’s probably not a fault with your Affinity application. If it doesn’t work then you will need to give us more specific information about your process and what is happening. Saying “error message saying something is wrong” is too vague for us to diagnose the problem. (I don’t use Instagram myself so I can’t do any testing.) Quote Link to comment Share on other sites More sharing options...
NotMyFault Posted January 3, 2021 Share Posted January 3, 2021 Unfortunately, Instagram does not allow to upload from any desktop OS, only SmartPhones can upload. There are special Apps like "Windowed" (for Windows 10) which allow to circumvent this restriction. @af1: I would suggest to download the pic from Google into the photo library locally on the smart phone first. And then upload from you local photo library. I had some issue trying to (directly) access cloud storage for document upload, too. Do you use iOS, Android or something else? Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected. Link to comment Share on other sites More sharing options...
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