Lina92 Posted January 1, 2021 Share Posted January 1, 2021 (edited) This layer I can.t remove it stuck to the screen of programm even with new doucements please help Edited January 1, 2021 by Lina92@ Quote Link to comment Share on other sites More sharing options...
Alfred Posted January 1, 2021 Share Posted January 1, 2021 Welcome to the Serif Affinity Forums, @Lina92@. As far as I’m aware, the only cure for that problem is to return to the Home Screen, close the app and then reopen it. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Lina92 Posted January 1, 2021 Author Share Posted January 1, 2021 I have done that and the problem is still there Quote Link to comment Share on other sites More sharing options...
Alfred Posted January 1, 2021 Share Posted January 1, 2021 That’s very odd! Despite my having experienced this phenomenon on numerous occasions, I don’t recall the problem ever persisting from one session to the next. Lina92 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
pruus Posted January 2, 2021 Share Posted January 2, 2021 What you also can try is to restart the iPad. And then start again. Alfred 1 Quote Link to comment Share on other sites More sharing options...
Lina92 Posted January 3, 2021 Author Share Posted January 3, 2021 Thank you the problem has been resolved Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted January 6, 2021 Staff Share Posted January 6, 2021 Hi Lina92@, Thanks for letting us know - this is something we're aware of and can only be fixed by fully restarting the app (ensuring the app is closed by swiping up on the list of opened apps and then relaunch the app. I will get your comments passed on. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted September 21, 2023 Staff Share Posted September 21, 2023 The issue "Layer gets stuck on screen and only vanishes after restart" (REF: AFD-4481) has been fixed by the developers in build "2.2.0 Release". This fix should be checkable in the current customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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