Boticue Posted December 29, 2020 Share Posted December 29, 2020 Hello I need to remove affinity from my Mac air to another map and I don't remember my product keys. thanks Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 29, 2020 Share Posted December 29, 2020 Welcome to the Serif Affinity forums, @Boticue. You would only have product keys if you purchased directly from Serif (rather than the Mac App Store), and in that case you can recover them by logging in to https://affinity.store/account/downloads where you will find both the product key and the email that you need to use when you first run the application. If, however, you purchased from the Mac App Store, you just login to that store on your new Mac, using the same Apple ID as you used on your old Mac, and reinstall from the Mac App Store. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
dward Posted January 1, 2021 Share Posted January 1, 2021 On 12/28/2020 at 8:59 PM, walt.farrell said: Welcome to the Serif Affinity forums, @Boticue. You would only have product keys if you purchased directly from Serif (rather than the Mac App Store), and in that case you can recover them by logging in to https://affinity.store/account/downloads where you will find both the product key and the email that you need to use when you first run the application. If, however, you purchased from the Mac App Store, you just login to that store on your new Mac, using the same Apple ID as you used on your old Mac, and reinstall from the Mac App Store. Assuming this is the same if this was purchased through the Microsoft store also? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 1, 2021 Share Posted January 1, 2021 9 hours ago, dward said: Assuming this is the same if this was purchased through the Microsoft store also? Welcome to the Serif Affinity forums. Yes, you simply login to the Microsoft Store on the new computer, using the same Windows ID, and you'll be able to install it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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