Some Images stay in pixelated Mode

[voronwe]

Hi

I'm currently making a photo-book. I found that some Images stay in a pixelated mode. It looks like a preview mode, but normally the images go correct when watching the page.

 

Even worse, this pixelation also stays when printing the page or export it e.g. as a jpg.
I had this sometimes and in those cases scrolling helped to sharpen the image, but in this case nothing works.

Closing the Publisher-File and reopening it helps, but there is allways the fear that this will happen to another image

 

Publisher: 1.8.5.703

 

[walt.farrell]

When this happens, what does the Resource Manager say about the status of the image that has the problem?

[voronwe]

6 minutes ago, walt.farrell said:

When this happens, what does the Resource Manager say about the status of the image that has the problem?

Where can I find it? I'm using the German Version

[walt.farrell]

In the menu, Document > Resource Manager...

[voronwe]

2 minutes ago, walt.farrell said:

In the menu, Document > Resource Manager...

Thanks, I found it.

It says it's ok.

(This is a different image, because after reopening the file, my fist example was ok, but the problem happens now with other images)

 

[Jon P]

Are the images located on a local drive? When they are pixellated it indicates that they haven't loaded correctly, which shouldn't happen if the Status is OK (If they were missing they would look like this).

If you replace any that are blurred after load and embed them does that help?

[voronwe]

2 hours ago, Jon P said:

Are the images located on a local drive? When they are pixellated it indicates that they haven't loaded correctly, which shouldn't happen if the Status is OK (If they were missing they would look like this).

If you replace any that are blurred after load and embed them does that help?

Yes, they are all on local drive.

Embedding is not an option, because this project has 45 pages with ca. 15 images on each page. And also as I do most of the work with the image in Publisher using the Bridge to Photo (which is a phantastic feature btw), sometime I have to rework the image in Lightroom and reexport it.

As I said, this happens randomly. When closing an reopening the Publisher-File, it happens with different images (so the one where it happens before is correct now)

For me, this looks like a memory issue. I found out, that if you scroll to a page for the first time, they look all blurred like this and then will be changed to the correct view, one image after the other. So it seems when scrolling too fast, not all images where "sharpened"

When I do a smooth scroll through all the pages, all the images are shown correctly and will be correctly exported (e.g. to a jpg in my case). However, you can not be 100% sure that this is correct for all the images.