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Welcome to the Serif Affinity forums, @Jon JonesJones.

The file you download from the Affinity website is the same for the trial or for the retail version.

However, if you purchased directly from Serif, using the Affinity Store, then you should have received an email containing a product key. You would enter that product key, and the email address associated with the purchase, to register the product and convert it from the trial version to the retail version.

So, first question, did you purchase from Serif, or from the Mac App Store or the Windows Store?

If you purchased from Apple or Microsoft, you need to install via their store, not by downloading from Serif.

If you purchased from Serif, check your email, including your Spam folder. Also, you should be able to find your product key by logging in at https://affinity.store/account/downloads if you purchased there.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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