ashelia Posted December 22, 2020 Share Posted December 22, 2020 Hello, I've received 4 dispatch emails today for the same workbook order. 2 emails yesterday and 2 today. Order number: BXBYHY92NQ Is this just a computer error? Kind regards Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted December 23, 2020 Staff Share Posted December 23, 2020 Hi @ashelia, Unfortunately I am unsure why this may be. The best advice I can offer is to contact affinityorders@serif.com who will be able to shine more light on this for you. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
ashelia Posted December 28, 2020 Author Share Posted December 28, 2020 A second copy is coming.😮 I have no idea why. Customer service email said: "Due to the high number of contacts we have received, we are about five working days behind with replies so please be patient with us and we will respond to you as soon as possible." Quote Link to comment Share on other sites More sharing options...
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