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Activation Code


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Recently purchased a copy of PhotoPlus X5 (when I tried to download a newer version, got a side by side error). Registered the product, when I installed it, but I can't get the activation code. Called the 1-800 number and they said to send an e-mail to Serif. Don't see a link for that. Would appreciate your assistance. 

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Welcome to the Serif Affinity Forums, Charles. :)

These forums are dedicated to the Affinity Range. Please post questions about Serif’s ‘legacy’ software titles to the CommunityPlus Forum.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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I bought Serif Draw 5 + in 2011, a few days ago my computer threw a wobler and I lost alot of information, I managed to find my DP5, but it asked me to look for an UPDATE, I did this but obviously downloaded a new program and this is asking for myregistration code, I have tried using my old DP5 registration code, but it doesn't like this, will Serif give me a new code, I have been a loyal client since the very start when Serif stuck a free program on the cover of one of the photo magazines, now I want to do some chrissy cards and am a bit fed up.  Any suggestions please, I really cannot afford to purchase another program.  Thanks in advance.  Gerry

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1 hour ago, Gerry Rigley said:

I bought Serif Draw 5 + in 2011

That’ll be DrawPlus X5. ;) However, ...

On 12/19/2020 at 6:19 PM, Alfred said:

These forums are dedicated to the Affinity Range. Please post questions about Serif’s ‘legacy’ software titles to the CommunityPlus Forum.

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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