software

[craftynurse]

is there 2 different softwares for windows and mac?

ive purchased designer and downloaded to my windows 10 laptop but it wont open.  the software says MACos!! have i bought wrong one?

[MEB]

Hi @craftynurse,
Welcome to Affinity Forums
Yes, there's versions for both macOS and Windows. What's the extension of the file you have downloaded? If it's a .exe it's a windows executable (for Windows). If it's a .dmg it's for macOS.
If you have bought the wrong version, please send an e-mail to affinityorders@serif.com with your order details and they will help you out.

[wonderings]

5 minutes ago, craftynurse said:

is there 2 different softwares for windows and mac?

ive purchased designer and downloaded to my windows 10 laptop but it wont open.  the software says MACos!! have i bought wrong one?

I believe you can "return" within 2 weeks. So if you did buy the incorrect version I would connect with them right away and then buy the right version.

[craftynurse]

ive contacted affinity and they will refund me phew and i can buy the correct version...thats what i get for buying when i was working nightshift and tired 😫 

 

[jmwellborn]

1 hour ago, craftynurse said:

ive contacted affinity and they will refund me phew and i can buy the correct version...thats what i get for buying when i was working nightshift and tired 😫 

 

Welcome to the Forums, again @craftynurse.  As you start learning Designer you will find that there are many wonderful people  — Affinity staff and users of Photo, Designer, and Publisher —  who will be extremely kind and helpful here in the Forums.  So post away when you would like help!  They have most certainly rescued me again and again and again!