WDHauradou Posted December 15, 2020 Share Posted December 15, 2020 (edited) I was working on a cover for a book that I'm going to publish, so far everything was fine. But today when I went to continue the work, a message appeared that I could not open the file because it could be corrupted. I would like some help not to lose my job. Estava trabalhando em uma capara para um livro que vou Publicar, até o momento estava tudo Bem Bem . Mas hoje quando fui dar continuidade ao trabalho me apareceu uma mensagem que não poderia abrir o arquivo porque o mesmo poderia estar corrompido. gostaria de uma ajuda para não perder o meu trabalho. Edited December 15, 2020 by WDHauradou Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted December 17, 2020 Staff Share Posted December 17, 2020 Hey WDHauradou, I'm sorry to hear that. Where do you typically save your projects—a cloud service, USB or to a local HDD? Can you attach the project here please - https://www.dropbox.com/request/MOpDtMEdxUTSupegdXHC Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
WDHauradou Posted December 17, 2020 Author Share Posted December 17, 2020 Costumo salvar meus trabalhos no meu hdd externo seagat 1T. Eu costumo salvar meu trabalho no meu seagate 1T hd externo. Quote Link to comment Share on other sites More sharing options...
WDHauradou Posted December 17, 2020 Author Share Posted December 17, 2020 Acabei de enviar o arquivo, ele está compactado no formato .rar Acabei de enviar o arquivo, ele é comprimido em .rar formato Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted December 17, 2020 Staff Share Posted December 17, 2020 Thanks for the file. You are correct—Photo fails to open it. You can sometimes place it as an embedded document but this is failing. Publisher also allows you to add the content as a page, however it appears very different to the preview in your first post and some of the pixel layers appear empty. Interacting with these causes a crash. I have asked if anyone has further ideas but I will most likely have to log this as a bug. I will let you know if a developer can look. I am sincerely sorry. I would, in future, recommend you do not directly work from an external device and save it locally first and back up on the external HDD. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
WDHauradou Posted December 18, 2020 Author Share Posted December 18, 2020 Bom dia, obrigado pela ajuda, ao inserir como incorporado me ajudou a recuperar a imagem do arquivo que já estava quase pronta, com isso ficou fácil terminar a capa do livro, mais uma vez muito obrigado pela ajuda. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted December 18, 2020 Staff Share Posted December 18, 2020 Please be aware that this potentially 'masks' the issue as opposed to 'fixing' it—it may happen again to the same file so be vigilant if you need to make future edits. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
WDHauradou Posted December 18, 2020 Author Share Posted December 18, 2020 Obrigado Okey Quote Link to comment Share on other sites More sharing options...
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