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IMPORTANT: Annual Company Closure 2020

Patrick Connor

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  • Staff

From 3 pm GMT on Thursday 24th December 2020 until 9 am GMT Monday 4th January 2021 the Serif company is officially closed. There will be some light coverage of the support channels during these 12 days, but most staff are taking time off whilst the offices are closed. Customer Service and Technical Support tickets will take priority and queries about bugs and beta builds will be picked up in the New Year. Unusually, the way the year has panned out a number of staff have not been on holiday for obvious reasons so some are also taking annual holiday now before this company closure, and so it is fair to say that from this week there will be fewer staff here on the forums. 

Please bear with us if you contact us during this time and potentially for a short time after the annual closure, whist we deal with any backlog.

Thank you in advance for your patience and we will make every effort to address your queries in the shortest time-frame possible.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon


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Happy Christmas to all Serif staff!  🥳

You all deserve a really great break for relaxation!


Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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Have a great Crimbo Patrick 🎄🎅👍


Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.4.3 - Mac OS Monterey 12.7.3, Sonoma 14.1.1 and Mojave 10.14.6

Affinity Publisher, Designer and Photo 1.10.5 - 2.4.0 Betas 2.5.0(2430)







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Happy Christmas guys !


My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS Sonoma on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.5 on  Windows 10 Pro.  (revived !)
Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS 17.5.1 




The hardest link to find https://affinity.help

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All the best to all of you ... and thankyou!

Affinity Designer 1 & 2   |   Affinity Photo 1 & 2   |   Affinity Publisher 1 & 2
Affinity Designer 2 for iPad   |   Affinity Photo 2 for iPad   |   Affinity Publisher 2 for iPad

Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M
iPad pro 9.7" + Apple Pencil

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Hoping you all have great wine, good cheese, and plenty of laughter with a dash of silliness this christmas.

Microsoft - Like entering your home and opening the stainless steel kitchen door, with a Popup: 'Do you really want to open this door'? Then looking for the dishwasher and finding it stored in the living room where you have to download a water supply from the app store, then you have to buy microsoft compliant soap, remove the carpet only to be told that it is glued to the floor.. Don't forget to make multiple copies of your front door key and post them to all who demand access to all the doors inside your home including the windows and outside shed.

Apple - Like entering your home and opening the oak framed Kitchen door and finding the dishwasher right in front you ready to be switched on, soap supplied, and water that comes through a water softener.  Ah the front door key is yours and it only needs to open the front door.

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2 hours ago, 78deluxe said:

Only sad part of this news is it also likely coincides with an expectation that 1.9 isn't coming out until next year.  😥

I had the same thought! But then again I feel torn because I keep hoping the items they've added since 1.8 are not all that are going into the 1.9 RC. I hope against hope there are improvements to the boolean operations, pure vector brushes, text warp, vector eraser and blob tool, and blend tool are also coming out in 1.9 that are secretly being finalized and they need more time after the holidays to accomplish this. I know it's a far-fetched hope, but it gets me through. If I'm wrong, and they continue the pace of adding one or two tools critical for our professional autonomy from Adobe with each release; then it's going to take another decade before Designer can stand on it's own - and that would be depressing

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I wish all Serif staff: Happy Christmas, Happy New Year and that everyone stays healthy.



Affinity Photo 2.5:         Affinity Photo 1.10.6: 

Affinity Designer 2.5:    Affinity Designer 1.10.6:

Affinity Publisher 2.5:   Affinity Publisher 1.10.6:    

Windows 11 Pro  (Version 23H2 Build (22631.3810)


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