edigrafie Posted December 13, 2020 Share Posted December 13, 2020 (edited) Hi, I am trying to use the colour picker, but the sampled colour is way off the current position of the cursor. The sample is always way off to the left of where I am actually picking the colour. I am unable to pick any colour from a palette, as I would have to move outside the sceen. I add two sample screenshots where you can see the issue. Using windows 10 (all updates installed) / Affinity Photo 1.8.5.703 / Dell XPS Laptop with Benq screen as external monitor (but issue happens on both screens) any idea what is wrong here and how to fix it? thanks Philipp Edited December 13, 2020 by edigrafie change of sample image for privacy reasons Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 15, 2020 Staff Share Posted December 15, 2020 Hi @edigrafie, Welcome to the forums. What is your resolution/DPI for each of your screens? Quote Link to comment Share on other sites More sharing options...
edigrafie Posted December 16, 2020 Author Share Posted December 16, 2020 issue "solved" of kind. Suddenly the picker worked fine again on a new session. Haven't changed anything, so not sure what caused the problem or resolved the issue. resolution is 3840x2860 on the dell display (wide gammut) and 2560x1440 on the Benq PS: in case you need to pick a colour from the image itself - use the brush tool, move the brush to the colour and click on "ctrl". That samples the colour. Does not work if the colour is outside the image (eg. a colour palette) Quote Link to comment Share on other sites More sharing options...
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