Ninchenvini Posted December 12, 2020 Posted December 12, 2020 Hi. since my english is not good, i use a translator 🤗 My installation file does not want to open. I've already tried that: - pc restart - older version tried to open - opened as admin - windows updates searched do you have any other options? Quote
walt.farrell Posted December 12, 2020 Posted December 12, 2020 Welcome to the Serif Affinity forums. Sorry to hear you're having a problem. Can you describe the problem a bit more? Do you get any error messages? Also, what version of Windows do you use, and which application are you trying to install? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Ninchenvini Posted December 12, 2020 Author Posted December 12, 2020 hi @walt.farrell, i have downloaded the current version 1.8.5 of Affinity Designer. I have Win 10 on my PC. When I open the program there is no error message or anything else. You can see it open in the system tray. after about 5 seconds the window disappears again. I already tried to download the file from another site. But even this is not carried out properly. Quote
walt.farrell Posted December 12, 2020 Posted December 12, 2020 Thanks. If you're system has updated to the latest version of Windows 10, it might be this problem: stokerg 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Ninchenvini Posted December 12, 2020 Author Posted December 12, 2020 OK. Wow. 😨 it worked. I don't even know how long I sat on it to solve the problem. and then it's something like that ... thank you very much 💖 Quote
walt.farrell Posted December 12, 2020 Posted December 12, 2020 You're welcome. Glad it worked. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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