Bug in affinity publisher on mac

[csikwuamaesi]

device was worked on. Publisher started to malfunction later with all files showing in template folder

[walt.farrell]

I think we'll probably need more information on the problem. Can you provide more details, or a screenshot or video to demonstrate the problem and help us understand what you're seeing?

Also, what do you mean by "device was worked on"?

Thanks.

[SPaceBar]

Hi @csikwuamaesi As @walt.farrell said above - can you show us what this refers to by providing a description of the issue and some steps to recreate it too please?

If you could upload a video showing the steps and the result that would be a big help.

[csikwuamaesi]

 

 

 

 

 

 

 

[Alfred]

Please see: Take a screenshot on your Mac

[SPaceBar]

Hi @csikwuamaesi Do you know what you were doing when / before you noticed the files had moved?

You can click "Remove Folder" for anything that is in your templates storage that shouldn't be there.

[thomaso]

csikwuamaesi, it seems you have an object selected with the file type ".scriv". This is no Affinity document and so it shows no content or preview.

Also I wonder if this object is in a backup of your mac, at least it is stored in your User > Library folder. If you really want to get access to a file of a backup you better copy the file first from the Library folder to your Documents folder, possibly using the macOS TimeMachine.app.

 

12 minutes ago, SPaceBar said:

You can click "Remove Folder" for anything that is in your templates storage that shouldn't be there.

SpaceBar, here the button labeled "Delete" (instead e.g. "Remove") can mislead or frighten mac users, in particular with the additional note of being not undoable. In the macOS file system a delete action deletes a selected object from the entire file system, either to the trash folder first, or, if it's not undoable, directly and without using the trash.

[SPaceBar]

Hi @thomaso That isn't a macOS dialog that's open so delete does makes sense and is used in other areas of the app. But I do take your point and will keep it in mind.

@csikwuamaesi For information on creating templates if you are unfamiliar - it's always worth taking a look at the tutorials before delving in:

https://affinity.serif.com/en-gb/tutorials/publisher/desktop/video/390694376/ - The tutorial gives you good workflow tips with managing your templates in a folder before adding them to the templates area of the new document dialog.

[thomaso]

34 minutes ago, SPaceBar said:

That isn't a macOS dialog that's open so delete does makes sense and is used in other areas of the app.

I am aware this is an Affinity dialog – but since the left column (where the user selects an item) reflects the macOS Finder's structure of folders & files so the "Delete" command for a selected item may get misunderstood here.

(Theoretically it would be possible from an Affinity dialog to delete files, like it is for instance from a DAM app where you get asked once you delete an image whether it should get deleted from the DAM catalog only or deleted entirely from disk.)

Thank's for the tutorial link. I am not using templates yet, I just noticed this button when I tried to reproduce what the OP showed in their screenshot, so possibly the command might irritate them, too. Anyway, it strikes me as strange that the question in this dialog uses the verb "remove" but the confirmation button says "delete", as if it makes purposely a difference. I wouldn't mind if it wouldn't refer to the computers file system AND wouldn't warn to be not undoable (... though, actually, it simply can get added again after being removed).

[walt.farrell]

Perhaps the dialog could be reworded to say something like "If you would like to remove this folder from Publisher's listing of Template Folders (actual folder will not be deleted from the system), ..."

[SPaceBar]

@thomaso The tutorial link is actually for the OP - (I have now tagged them in to that part of my post) we have be mindful that this post is for the issue that they are experiencing. It is clear there has been some confusion when adding folders to this area so the tutorial may clear up the process they need to take in future and shed some light on where they went wrong.

This is what my template area looks like and if you look to the right of the template area I have placed the folder that I keep the template files in - on my desktop. The folders on the left are simply shortcuts that are created when you click "Add folder" as you can see from the folder path. When I Remove / Delete I delete this link but the folder remains on the desktop as before - see video.

[Twolane]

The .scriv extension is a folder for Literature and Latte's Scrivener writing software. Scrivener's .scriv folder contains folders and a .scrivx file that the program runs on.