DouVI Posted December 9, 2020 Share Posted December 9, 2020 Hello, I'm getting this error message whenever I am trying to save a document in Designer as .afdesign. I then click "Close" and the document shuts down. It saves the document as a .afdesign file I re-open it The file is corrupt Designer sort of freezes Troubleshooting: Re-installed Designer Shut down the program I am pretty sure I restarted my PC, but not 100% The problem about this It's super annoying that i can't re-open files I have to re-open Designer each time Does it happen 100% of the time? Well, yes. It did it ca. twice and then it worked again and now it's everytime. Please help me Thanks in advance - Vitus Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted December 10, 2020 Staff Share Posted December 10, 2020 Hi @DouVI, Where are you opening files from and saving them to? Is it a Network drive, Cloud Storage, external USB storage? DouVI 1 Quote Link to comment Share on other sites More sharing options...
DouVI Posted December 10, 2020 Author Share Posted December 10, 2020 Hey @stokerg Path: C:\Users\vitus\OneDrive\Billeder\hejkaj I can't can't save it in OneDrive i think Quote Link to comment Share on other sites More sharing options...
DouVI Posted December 10, 2020 Author Share Posted December 10, 2020 5 hours ago, stokerg said: Hi @DouVI, Where are you opening files from and saving them to? Is it a Network drive, Cloud Storage, external USB storage? I tried savning a file in a diffrent folder and now it works👍 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted December 11, 2020 Staff Share Posted December 11, 2020 Hi @DouVI, We would always recommend saving the file locally and then moving that saved file outside of Affinity to a Cloud/Network drive instead of saving directly to the Cloud/Network Quote Link to comment Share on other sites More sharing options...
Edmund DelSol Posted December 23, 2020 Share Posted December 23, 2020 Was losing my mind. Recreated my book at mid stage... I make interim PDFs as I proceed. Then seemed to have lost it again almost at completion. File would not open. AffPub freezes and zip, nada, zilch! I found this thread about files in the cloud vs. on device. Moved the related directory of files from my OneDrive to my HDD and voila, my book came back to life! I have been an avid and long-time Serif customer--despite the genuine irritation of having to re-validate my Serif installs. (Another year-end PC wipe coming up.) I must confess that the 'Affinity' customer experience leaves me wanting, badly! Seriously guys, cloud-based files are a problem? Meaning that any normal file is a problem? We ARE in the cloud era! There was supposed to be a fix coming in 2019, right? Suggestion Affinity: Those of us who are in are in. We have paid to get the Affinity Series underway. However, feel free to raise the price for new buyers but PLEASE FIX these basic issues. Quote Link to comment Share on other sites More sharing options...
Wosven Posted December 23, 2020 Share Posted December 23, 2020 That's sure that needing copy on the HD instead of on a server prevent working together on a file, or is prone to errors when we forget to update/copy files... Quote Link to comment Share on other sites More sharing options...
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