Colours wrong in Affiity Photo

[anweid]

I'm writing on behalf of a colleague who downloaded the 'Affinity Photo' test version today, because I recommended the software. Since his English is not so good, I'm doing the writing...

Unfortunately, Affinity Photo for Windows does not work decently for him, because the colours are screwed up. All other programs (including PhotoShop Elements) display them correctly. The following happens:

1. If I create a new *.afphoto file with a white background, white is correctly displayed as white. Such files are always displayed correctly.
2. Now I export this file as PNG and open it in a separate window. The white appears extremely yellowish.
3. I export the *.afphoto as JPG and open that. The white is yellow again.
4. This colour problem appears with all image types from all sources we tried but *.afphoto, even when just getting a screenshot from the clipboard using 'New file from clipboard'.
5. The colour picker tells me '255,255,255' for all the images, even the distinctly yellow ones.
6. He does not use any colour profile or colour correction on his PC.
7. All files are attached. The large PNG file with the screenshot was not saved with Affinity Photo, but IrfanView, because using it with Affinity makes it yellowish again (which would result in 'yellowish-squared' at some places).
8. The screenshot also shows the global colour settings, which are the default ones, and which up to now always worked properly on all other PCs. Whatever I tried remotely with colour profiles and whatnots only achieved slight display changes, but did not remedy the gross colour aberrations. I could not find a way to persuade Affinity Photo to globally ignore colour correction...
9. My own PC displays all files correctly.

Do you have any suggestion how to solve this? Thanks.

With best regards,
Andreas Weidner

100x100-AffinityOriginal.afphoto

[anweid]

Hmmm. The display of above message in the forum is also quite fishy: It only shows the large screenshot and the *afphoto file, but not the small PNG and JPG files. When trying to edit the message myself again, they are shown properly. If by some reason the smallish files are not accessible, I could also send them via e-mail...

Andreas Weidner

[walt.farrell]

You could try attaching them to a second message here, though I would have expected them to work in your original message.

[anweid]

Good idea, let's try. With a little bit of luck, they'll appear...

[anweid]

No, they don't. Apparently the forum realises that the images contain nothing but a white area and just refuses to offer them in the GUI (they only appear for me while editing my own post).

Anyway: At the colleague's PC, Affinity's display screws up the colours - the images themselves seem to be OK and are also saved correctly...

Andreas Weidner

[walt.farrell]

You may need to zip your files and attach them that way.

[Joachim_L]

RGB 255/255/255 is definitely not white as shown on your screenshot at the Farbe-panel, but it has to be. Maybe you should check this:

Attached is what I see.

[Pšenda]

3 hours ago, Joachim_L said:

RGB 255/255/255 is definitely not white as shown on your screenshot at the Farbe-panel, but it has to be.

Interestingly, the original *.afphoto file (first window) is white.