anweid Posted December 9, 2020 Share Posted December 9, 2020 I'm writing on behalf of a colleague who downloaded the 'Affinity Photo' test version today, because I recommended the software. Since his English is not so good, I'm doing the writing... Unfortunately, Affinity Photo for Windows does not work decently for him, because the colours are screwed up. All other programs (including PhotoShop Elements) display them correctly. The following happens: If I create a new *.afphoto file with a white background, white is correctly displayed as white. Such files are always displayed correctly. Now I export this file as PNG and open it in a separate window. The white appears extremely yellowish. I export the *.afphoto as JPG and open that. The white is yellow again. This colour problem appears with all image types from all sources we tried but *.afphoto, even when just getting a screenshot from the clipboard using 'New file from clipboard'. The colour picker tells me '255,255,255' for all the images, even the distinctly yellow ones. He does not use any colour profile or colour correction on his PC. All files are attached. The large PNG file with the screenshot was not saved with Affinity Photo, but IrfanView, because using it with Affinity makes it yellowish again (which would result in 'yellowish-squared' at some places). The screenshot also shows the global colour settings, which are the default ones, and which up to now always worked properly on all other PCs. Whatever I tried remotely with colour profiles and whatnots only achieved slight display changes, but did not remedy the gross colour aberrations. I could not find a way to persuade Affinity Photo to globally ignore colour correction... My own PC displays all files correctly. Do you have any suggestion how to solve this? Thanks. With best regards, Andreas Weidner 100x100-AffinityOriginal.afphoto Quote Link to comment Share on other sites More sharing options...
anweid Posted December 9, 2020 Author Share Posted December 9, 2020 Hmmm. The display of above message in the forum is also quite fishy: It only shows the large screenshot and the *afphoto file, but not the small PNG and JPG files. When trying to edit the message myself again, they are shown properly. If by some reason the smallish files are not accessible, I could also send them via e-mail... Andreas Weidner Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 9, 2020 Share Posted December 9, 2020 You could try attaching them to a second message here, though I would have expected them to work in your original message. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
anweid Posted December 15, 2020 Author Share Posted December 15, 2020 Good idea, let's try. With a little bit of luck, they'll appear... Quote Link to comment Share on other sites More sharing options...
anweid Posted December 15, 2020 Author Share Posted December 15, 2020 No, they don't. Apparently the forum realises that the images contain nothing but a white area and just refuses to offer them in the GUI (they only appear for me while editing my own post). Anyway: At the colleague's PC, Affinity's display screws up the colours - the images themselves seem to be OK and are also saved correctly... Andreas Weidner Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 15, 2020 Share Posted December 15, 2020 You may need to zip your files and attach them that way. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Joachim_L Posted December 15, 2020 Share Posted December 15, 2020 RGB 255/255/255 is definitely not white as shown on your screenshot at the Farbe-panel, but it has to be. Maybe you should check this: Attached is what I see. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
Pšenda Posted December 15, 2020 Share Posted December 15, 2020 3 hours ago, Joachim_L said: RGB 255/255/255 is definitely not white as shown on your screenshot at the Farbe-panel, but it has to be. Interestingly, the original *.afphoto file (first window) is white. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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