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Posted

In my last purchase (ordernumber BMPLDWMHLJ) I ordered the workbooks Photo and Publisher. Publisher was a 'pre-order' (which was noted aswell in the confirmation). The day after I got a message that Affinity had sent me a package with BOTH titles, which I was a bit confused about (because of the pre-order info). The next day I received just the Photo Workbook. Now I'm a bit worried the other title will not reach me anymore. I also had to pay just one amount for shipping, I noticed. 

Is it possible to look it up and see if I'm worried just too early or that actually something went wrong?

Thanks in advance. 

Grtz, Wouter K

  • Staff
Posted

@Wouter Kronenberg 

We are currently experiencing some backlogs on Workbook orders due to the phenomenal success of the recent sale. We are currently working to get fresh stock sent to our fulfilment centres, but it may take up to two weeks for all orders to be delivered. As a result some books may be sent separately as stock becomes available.
 
If you would like more information please email affinityorders@serif.com
 
 

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