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Patrick Connor

(Re)Testing Download Content In My Account

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On 2/7/2021 at 7:19 PM, walt.farrell said:

As pointed out in https://forum.affinity.serif.com/index.php?/topic/133396-glitch-effects-for-affinity-by-retrosupply-co/  the Glitch Effects for Affinity by RetroSupply Co. does not automatically download. This seems a bit odd (or at least inconsistent with other Store content) because some parts of it (assets, brushes) could be downloaded automatically, even though some other parts would require manual download.

Just thought I'd check whether this was intentional, or a glitch :)

Thanks, it's intentional in this case. :)

Senior Software Engineer @ Serif (Europe) Ltd.

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1 hour ago, Tom Lachecki said:

Hi Alain. I'm sorry you're still having this problem. I haven't given up trying to fix it, but it's proving difficult to reproduce. Hopefully we'll get to the bottom of it! Appreciate your patience.

No problem. It only happens with the iPad version and after a few times I can download the content without any problem. Sometimes it works perfectly and some others it freezes, but I can always come back and download. And as I keep the items available once signed out..... I'm all set.


-- Window 10 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 6th gen 128 gb - Apple Pencil 1

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