VolkerMB Posted December 6, 2020 Share Posted December 6, 2020 (edited) Hi there! I use a dual screen setup (Win 10 - 20H2, Auros RX5700XT graphics card, latest drivers as of 5.12.2020) and decided to move some panels to the second screen. Among them is the textstyle panel. While changing the size of any panel works fine on the second screen, any relevant change of the textstyle panel freezes the app. No crash report, no error message. Here is my recipe: Create a new document of any size and format or load an existing one. Drag some panels out of the apps main window and place them on the second screen. Adjust the size of any of them, e.g. the pages panel - everything works fine. Resize the textstyle panel in height by clickdraging the bottom of the panel downwards - boom! App freezes. By the way: Designer is affected, too. With Designer it is even worse: Sometimes just clicking on the title of the panel causes Designer to crash. And in both cases it is only the textstyle panel that causes the freeze (at least in my case). Is that a know problem or just limited to my pc? Best, Volker Edited December 6, 2020 by VolkerMB Additional information Link to comment Share on other sites More sharing options...
walt.farrell Posted December 6, 2020 Share Posted December 6, 2020 Is this specific to the beta, or does it affect the retail releases, too? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
VolkerMB Posted December 7, 2020 Author Share Posted December 7, 2020 No, it is not specific. Both the retail version (.703) as well as the beta (.863) are affected. Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 7, 2020 Staff Share Posted December 7, 2020 Hi @VolkerMB, What resolution/DPI have you got? We can't replicate this here Link to comment Share on other sites More sharing options...
VolkerMB Posted December 7, 2020 Author Share Posted December 7, 2020 Hi Gabe, thats it: The scaling on both screens was set to 115%. The moment I reset it to 100% everthing works fine again. But now all elements are so tiny... I need new glasses! Thanks for your help! By the way: While still on 115% I tried to find a configuration that works for me (e.g. keeping the textstyle panel on screen A while having all other panels on screen B) - to no avail. Sometimes even a simple click on the textsytle panel made the app freeze. And, again, the issue is limited to the textstyle panel. All others do work fine on any position. If I remeber correctly there was a similar issue with the appearance panel in a previous beta, right? Best, Volker Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 9, 2020 Staff Share Posted December 9, 2020 That was it! Custom DPI scaling. Yes, we did have some similar issues in the past. The only workaround for now is to stick with a default DPI value from the dropdown menu (125 is probably the closest to 115) Link to comment Share on other sites More sharing options...
Unknown_User Posted March 2, 2021 Share Posted March 2, 2021 Hey guys, i have a similiar problem in all 3 affinity programs, since i bought them in december 2020. Once the text styles panel is visible, the application freezes immediately. Could you explain what you mean with the dpi scaling, please? Maybe it could help me out there. Thank you in advance. Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 2, 2021 Staff Share Posted March 2, 2021 We were talking about Windows Display Settings > Scale and layoutWindows Unknown_User 1 Link to comment Share on other sites More sharing options...
Unknown_User Posted March 3, 2021 Share Posted March 3, 2021 @Gabe This is super awesome. Problem fixed finally!!!! Thank you very much. Link to comment Share on other sites More sharing options...
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