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Crashes when attempting to export (split)


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No matter what image file I open, when I attempt to export, I see the export dialog very briefly and then it crashes the application. I just bought this to get off of Photoshop. Hopefully there is a solution here. I'd consider this pretty severe. Any idea of what I can do to get around this? Exporting is sort of... important.

I'm on the base Macbook Air M1 (8core/7core GPU).

image.png.56d14720f1840c71b314c8864eafb078.png

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Hi @jcronkhite,
Welcome to Affinity Forums :)
Can you please attach the crash report to your reply for us to take a look please? Click the Report button (in the dialog shown in your screenshot above), press and hold alt and drag the icon from the title bar to the desktop to create a copy of the crash report, then  attach it to your reply. Thanks.

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Thanks for the reply. I've attached the crash report as requested.

Separate issue I found, I attempted to paste an image from clipboard (new from clipboard) and the app hangs then has to be force closed after not responding. I'm happy to address this after we figure out what's up with the export issue. This M1 chip is probably causing devs a lot of issues. I really appreciate your help.

Affinity Photo_2020-12-05-151408_Joshs-MacBook-Air.crash

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Hi @jcronkhite,
Thanks for the crash report. This should now be fixed in the next Customer Beta build (and later in the next Retail update). If you are willing to give the next Beta (not the current one which is 1.9.0.205/206) a try you can find it pinned at the top of the Photo Beta section here.

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  • 2 weeks later...
On 12/5/2020 at 5:18 PM, jcronkhite said:

Thanks for the reply. I've attached the crash report as requested.

Separate issue I found, I attempted to paste an image from clipboard (new from clipboard) and the app hangs then has to be force closed after not responding. I'm happy to address this after we figure out what's up with the export issue. This M1 chip is probably causing devs a lot of issues. I really appreciate your help.

Affinity Photo_2020-12-05-151408_Joshs-MacBook-Air.crash 115.13 kB · 2 downloads

@MEB  I just tried both of these issues.  No crashes for either opening an image file on Photo, or Copying and Pasting as New From Clipboard.  Smooth as silk.   But again, I have downloaded from the Affinity Store.

21.5 iMAC Retina 4K display. MacOS High Sierra v. 10.13.6.  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.          
   Intel Iris Pro Graphics 6200 1536 MB.  Affinity Publisher 1.8.4, Affinity Photo 1.8.4, Affinity Designer 1.8.4
MacBook Pro 13" 2020 with M1 chip, Big Sur v. 11.3,   8-core CPU, 8-core GPU, 16-core Neural Engine, 16GB unified memory, 256GB SSD storage, 13-inch Retina display with
   True Tone Backlit Magic Keyboard.   Affinity Publisher 1.9.3, Affinity Photo 1.9.3, Affinity Designer 1.9.3
 iPad Pro 12.9 2020 (4th Gen. IOS 14.5); Apple pencil.

Wired and Magic mice.9_9

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