Canvas not showing

[becca107]

Hi guys, 
I'm having an issue with not being able to see the canvas or what I'm placing on it. I've tried creating a new document and the same thing keeps happing. All I can see is the canvas outline and that's it.

In the image below I've placed 3 red rectangles which you can see in the bottom right-hand corner in the navigator but nothing is showing on the actual canvas.

Does anyone know how I can fix it? 

Thanks for all your help

[Old Bruce]

Hit Command + 0 (zero) and that should give you the document filling the centre of the window. You could try putting the rulers on too, this will tell you where in the x,y co-ordinates you are, the document may be down below or off to one of the sides.

[becca107]

Thanks for the reply. I've put rulers on and tried command + 0 but it hasn't fixed the issue.

[Old Bruce]

How about changing from the Dark user interface to the Light user interface? What are the blend modes of the individual layers? Should be 'Normal'. What happens if you put in an Artboard?

This is weird.

[GarryP]

This seems to be related to another recently-reported issue (last post in thread, currently):

 

[becca107]

Thanks again for the replies.

I've tried an artboard and switching to a light interface but the same thing keeps happening.

Thanks I'll be sure to keep an eye out on that thread.

Hopefully someone can work it out!

[Lee D]

@becca107 Check the View mode (View > View Mode) wants to be on vector. You can also try resetting the app to defaults, hold down the CTRL key and open. When the window appears, release the key and click Clear.

Also open the apps Preferences > Performance and untick Hardware Acceleration and change the Display to OpenGL to see if this has an effect.

[becca107]

Hi,

I've tried everything you've suggested and it made no difference.

[aae]

I'm currently experiencing the same issue, did anyone find a solution?

[CateKat]

This happened to me today, literally while I'm in the middle of client work. This absolutely cannot be happening to me now. I'm in the middle of a project with no solution thus far. I know I'm in the correct spot. Navigator is showing I'm right on top of my artwork (and what it looks like). I've tried creating new documents and everything else I can think of. This only happened after my mac did a hard restart. Pretty desperate for a solution right now. 

[tcherokee]

Also running into the problem on a brand new install of Affinity Designer. haven't even touched any settings yet. I'm on a M1 mac if that has any bearing on the issue

[FarmerBob]

"Me Too!"

Still in 2024. I have done a moderate amount of searching and can go further. But what better place to start. Looks like a fix either was found and this Thread was not updated or the solution has yet to be resolved. I have all my Adobe Discs, Paperwork, Sleeves and whatnot ready to be burned on a cold Winter Night.

I'm using:

• Affinity Photo 2.5.5, the whole Suite, on a
• MacBook Pro, 8,2 (the one with the Dual GPUs, right now running on the could be "problematic" one), AMD Radeon HD 6750M 1024 MB GPU with
• 16GB RAM running
• macOS Sonoma.

I hope there is a fix. Any assistance will be greatly appreciated . . .
. . . fb