BertD Posted November 30, 2020 Share Posted November 30, 2020 I created a file in Designer. Copied elements from a Publisher file into a Designer document which has 4 artboards. Exported the artboards to jpegs, saved the Designer file and now crashes any of the 3 Affinity apps when I try to open it. It's only a 140MB file bit something is preventing it from being opened. Tech support any chance you can try and open the file for me to see if you can pinpoint the issue? Can't post the file here for others to try unfortunately. Bert Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 30, 2020 Staff Share Posted November 30, 2020 Hi Bert, Here's an upload link to send the file directly to us for inspection. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
BertD Posted November 30, 2020 Author Share Posted November 30, 2020 Many thanks, I've uploaded it. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 1, 2020 Staff Share Posted December 1, 2020 Thanks for the file BertD. I'm not able to open/recover the file either. What (type of) elements have you copied from the Publisher file - text frames, picture frames, paths? Would be nice to replicate this to get to the bottom of the issue - any chance you can upload the publisher file as well? I've logged it and passed the file to the dev team for further inspection. Out of curiosity - are both the publisher and designer files stored in the local disk while you work with them? And if so, are they located on a synchronised cloud folder (google Drive, Dropbox etc) or on a regular folder? Thanks. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
BertD Posted December 1, 2020 Author Share Posted December 1, 2020 Hi, Thanks, will have a look at sending you the files, can I use the upload link above again? I might try and replicate it here, it's a variety of elements I've copied. The Publisher files has a few master pages and I copied from the regular pages (which are based on the master pages). Once pasted in Designer I right clicked on the layer and selected Edit Detached so I could manipulate the layers. The master pages contain a group with images, curve, picture frame and rectangular vector background. Nothing to heavy. Files are indeed stored on the same local disk, no cloud storage involved. They are within my main work folder each in different subfolders. Nothing unusual. It's the first time I ran into something like this, not being able to re-open a file. Bert Quote Link to comment Share on other sites More sharing options...
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