DxDark Posted November 29, 2020 Share Posted November 29, 2020 (edited) [SOLVED] Edited November 30, 2020 by DxDark Solved. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 30, 2020 Staff Share Posted November 30, 2020 @DxDark Welcome to the Serif Affinity Forums Can you tell me what seemed to cause this and how it was solved in case it comes up again? It is not clear from your account what transpired Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
DxDark Posted November 30, 2020 Author Share Posted November 30, 2020 Just now, Patrick Connor said: @DxDark Welcome to the Serif Affinity Forums Can you tell me what seemed to cause this and how it was solved in case it comes up again? It is not clear from your account what transpired I'm not sure, really. Could have been a bad cookie because when I tried adding the 2nd package (that had the discount) I went to sleep, and when I work up I couldn't remove it from the cart (got an error across the bottom of the screen saying something about being unable to remove the item from the cart, but I could add items that then also could not be removed). Cleared the cache and refreshed and I could remove the Publisher package and the Designer package still was the original price until I re-cleared the cache. ¯\(°_o)/¯ Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 30, 2020 Staff Share Posted November 30, 2020 Well that's not great. Sorry about that I will report it. I see you didn't buy Affinity Publisher on that account. Did you change your mind? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
helekorn Posted November 30, 2020 Share Posted November 30, 2020 I have the same issue. The discount is not applied when added to the basket.... Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 30, 2020 Staff Share Posted November 30, 2020 @helekorn Welcome to the Serif Affinity forums I see that you have bought our desktop software at the 30% off sale price 379 kr (NOK). Do you think this was not discounted or did you experience a problem but solve this yourself (like DxDark)? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
DxDark Posted November 30, 2020 Author Share Posted November 30, 2020 1 hour ago, Patrick Connor said: Well that's not great. Sorry about that I will report it. I see you didn't buy Affinity Publisher on that account. Did you change your mind? No no I still got it. This was before I could even get to the part to create an account, so after everything started working properly I was able to create the account as normal. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
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