FlyByWire Posted November 29, 2020 Share Posted November 29, 2020 Hi, on starting Affinity Photo today (using V 1.8.3.641) I got a message that there is an update to V 1.8.5. I downloaded and installed that. After restart I get the update message again. The Program shows still V 1.8.3.641. I did several trys including a restart of Windows. Trying to update to V 1.8.4 did not work. Message was that a newer version is already installed. Nothing helped?! Setup.log SetupUI.log Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted December 4, 2020 Staff Share Posted December 4, 2020 From the log files the update was successful can you please copy the following command lines into the Run dialogue to uninstall any previous 1.8.3.641 and 1.8.5.703 Affinity Photo installs then run the 1.8.5 installer to do a clean install msiexec /x {D39FC096-62B2-4F21-BA48-04DAC525F929} msiexec /x {E0A227B9-8299-48C6-9FB2-71140FEF82B4} Quote Link to comment Share on other sites More sharing options...
Biggles007 Posted December 22, 2020 Share Posted December 22, 2020 I am having a problem installing the 1.8.5 Publisher version. I have Photo and Designer versions 1.8.5 installed with no problem. Where is the mysterious file it mentions to use with sxstrace? How do you use sxstrace as going by it's command line it just keeps echoing back it's command line options. I've tried installing from NAS drive and Desktop. Windows 10 pro Ryzen 5 3600XT 16 GB RAM. Thanks. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 22, 2020 Share Posted December 22, 2020 4 hours ago, Biggles007 said: How do you use sxstrace as going by it's command line it just keeps echoing back it's command line options. For usage instructions for sxstrace, you can probably do a web search. That dialog is coming from Windows, not from Serif, so Microsoft will supply the documentation. Or: sxstrace /? Sometimes reinstalling the Windows .NET framework has helped. Sometimes reinstalling the Windows run-time library for the C compiler has been needed. Lee's post below has some more pointers.: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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