Crashes when attempting to create a new document

[WillowOne]

Windows 10, Affinity Designer 1.8.5.7003 and Affinity Designer 1.9.0.852.

• Opening Affinity Designer as normal; I select File > New
• I am presented with the New Document Window.
• Whatever pre-set I select Affinity Designer immediately locks up and my system becomes unresponsive until I am able to terminate the Affinity Designer.

I have reinstalled Affinity designer; I have attempted to use the Affinity designer Public Beta 1.9.0.852. I have also accessed the Clear User Data dialogue by holding down Control while booting the application and selecting Select All > Clear. None of the above steps have resolved the problem.

[Callum]

Hi WillowOne,

Welcome to the forums

I'm sorry to hear both the release and beta versions are crashing for you.

Please could you try uninstalling and reinstalling your GPU drivers?

Thanks

C