Cannot create "New".

[Niknub]

Hi there.

I have a problem with creating a new document in Affinity Publisher.

Though I can open and change existing files, I couldn't open any new document.
Every single time I click "File" and "New Document", my Affinity Publisher stops working. Only consuming RAMs, no CPU usages.
This thing didn't appear yesterday when I was editing a new poster.

I've already tried to reinstall, but it didn't fix.

Since I just started using Affinity this week, is this problem happens to everyone?
Please help me if you have any idea, or similar problems.

This is my laptop's systems;
CPU: intel i5-6200U
RAM: 8GB
OS: Win 10 Pro (1909)
Affinity Publisher Version: 1.8.5.703

Thank you.

[Niknub]

As a result, I've just solved this problem this morning.

I connected my laptop to a bigger display as I did last week, when I could create new documents, and the "New Document" window showed up.

It seems that the window didn't come with the main window of Affinity Publisher when I disconnected the HDMI cable.
Then, I moved those windows respectively while it is connected to the external display, I can open new document on my laptop's display.

Sorry to bother everyone.

Thank you.

[walt.farrell]

Welcome to the Serif Affinity forums.

Good detective work, and thanks for following up to let us know the solution.