nobbies Posted November 27, 2020 Posted November 27, 2020 Try as I might I have been unable to download the latest update in Windows 10, I am being informed that Windows Smart Screen has blocked this, have tried everything, can anyone please advise? Quote
Staff stokerg Posted December 1, 2020 Staff Posted December 1, 2020 Hi @nobbies, Which Affinity app is this for? @David Won Welcome to the Forums, If you start you Affinity app and click Help>About it will display a version number Quote
nobbies Posted December 8, 2020 Author Posted December 8, 2020 The version no is 1.8.4.693, please see the following screen prints, any advice is welcome! Quote
Joachim_L Posted December 8, 2020 Posted December 8, 2020 I would say this warning is a false-positive. Hit the button "Keep" and you should be able to install the new version. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed
nobbies Posted December 8, 2020 Author Posted December 8, 2020 I have already tried this but to no avail! Quote
nobbies Posted December 8, 2020 Author Posted December 8, 2020 This is the message that I am getting when I try to run the update. Quote
walt.farrell Posted December 8, 2020 Posted December 8, 2020 Please see: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
nobbies Posted December 9, 2020 Author Posted December 9, 2020 I have tried as suggested, still no go! Quote
walt.farrell Posted December 9, 2020 Posted December 9, 2020 3 hours ago, nobbies said: I have tried as suggested, still no go! In that case, perhaps method 3 in this answer would apply: https://www.drivereasy.com/knowledge/side-by-side-configuration-is-incorrect-in-windows-10-fixed/ But first, you might check to make sure that your installer file downloaded properly. Right-click on the installer file in File Explorer, and choose Properties. Then click on the Digital Signatures tab. Then click on each signature individually, and Details, to verify the signature is correct. If the Digital Signatures tab is missing, or any signature is not valid, your downloaded file is corrupt and you should download again. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
nobbies Posted December 10, 2020 Author Posted December 10, 2020 21 hours ago, walt.farrell said: In that case, perhaps method 3 in this answer would apply: https://www.drivereasy.com/knowledge/side-by-side-configuration-is-incorrect-in-windows-10-fixed/ But first, you might check to make sure that your installer file downloaded properly. Right-click on the installer file in File Explorer, and choose Properties. Then click on the Digital Signatures tab. Then click on each signature individually, and Details, to verify the signature is correct. If the Digital Signatures tab is missing, or any signature is not valid, your downloaded file is corrupt and you should download again. I have finally managed to resolve this issue by doing some of the following suggestions by yourself, I ran Method 4, I then tried to update but could not . I then uninstalled the application in its entirety. I then tried to reinstall the programme with no success, to which I then used another computer and downloaded from the Affinity Website with success and installed after which I put the app onto a USB flash drive and installed successfully onto the affected computers. Thanking everybody for their help in this matter! walt.farrell 1 Quote
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