Steve Ohio Posted November 27, 2020 Share Posted November 27, 2020 I just upgraded to version 1.8.6 on a Macbook Pro using macOS High Sierra 10.13.6 and started using the Erase Tool and it worked for a minute then stopped working. I have rebooted, reloaded pic, selected other tools and brushes and all settings are at 100%. Not sure if I need to reload the program or what to do at this point. I just convinced someone to go from Photoshop to Affinity Photo now I am having issues. I jinxed myself. Quote Link to comment Share on other sites More sharing options...
Steve Ohio Posted November 27, 2020 Author Share Posted November 27, 2020 I have isolated to this to working when I first pull a photo up and then when I switch to Flood Select Tool and go back to Erase Tool, it will not work. If you save the photo as an afphoto file and pull it back up, the erase tool continues to not work but if you export it to a PNG file and then open the saved PNG file, the erase tool works again until you start the whole process over again. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted November 27, 2020 Staff Share Posted November 27, 2020 Hey Steve Ohio, It sounds like you might have an active selection somewhere and you're trying to use the Erase Brush Tool on an area that isn't within ithe marching ants. If that isn't the case, could you record a video (include the entire UI) of the process as I am having no such issues here—thanks! Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Steve Ohio Posted December 4, 2020 Author Share Posted December 4, 2020 Chris B, here is the recorded action. I open a picture, use the Flood Select Tool then try to use the Erase Brush Tool with no action. Let me know what else you would like me to do. Thanks. Affinity_Issue.mov Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 4, 2020 Share Posted December 4, 2020 From what I can see, you still have your pixel selection, but you're trying to operate outside of it. While you have the pixel selection, you can only perform pixel operations inside the selection. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Steve Ohio Posted December 4, 2020 Author Share Posted December 4, 2020 So you can't use one brush (Flood Select) which creates its own pixel selection and then move to another brush (Erase Brush) and move to a different area of the picture? You have to choose the selection tool and reselect the area? I am coming from Photo Shop and once you hit Enter, it completes the task and you can move to a new brush, etc. Is there another way once I use the Flood Select and delete the section to then "unselect" the pixel selection? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 4, 2020 Share Posted December 4, 2020 1 hour ago, Steve Ohio said: Is there another way once I use the Flood Select and delete the section to then "unselect" the pixel selection? Yes, you need to remove the Pixel Selection before you can work on another area of the image. Select > Deselect from the menu (default keyboard shortcut key Cmd+D (Mac) or Ctrl+D (Windows)) will remove the pixel selection. Or you can make a new pixel selection in "New" mode with any of the Selection tools, if you simply need a different pixel selection to work on. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Steve Ohio Posted December 4, 2020 Author Share Posted December 4, 2020 Great information! Thanks for the education. That solved the issue. Any learning videos or YouTube's you recommend to learn more that teaches things like this? I have been trying to be a self learner. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 4, 2020 Share Posted December 4, 2020 You're welcome. I mainly use the tutorial videos that Serif has prepared. Help > Tutorials... in the application will get you to them. There are also an older set of Legacy tutorials that I found useful: But there are many tutorial videos by others on YouTube, and in the Tutorials section of these forums. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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