Affinity Publisher help links problem (was Mr)

[derekrothwell]

I have a new copy of Affinity Publisher and I'm a new user. I downloaded and paid for my copy from the Microsoft store. The tutorial videos work fine. Affinity Publisher help (F1) gives me a list in a new window but clicking on any link doesn't take me to help. Takes me nowhere. The presentation of the list in the window reminds me of html with a missing css. See image. I need help to get myself going with this new product.

[GarryP]

Welcome to the forums @derekrothwell

That definitely doesn’t look right to me.
I haven’t been able to replicate the problem (my copy is the Serif Store version, but that might not make any difference) but I have noticed a slightly different problem with the Help, as can be seen in my attached video.
Maybe the two issues are linked in some way and could be ‘fixed’ together.
In the meantime, you can see the online help via this link: https://affinity.help/

[derekrothwell]

Thank you. The online help will get me going.

[GarryP]

You're welcome.

Hopefully someone 'in the know' will spot this and come up with an explanation.

[stokerg]

Hi @derekrothwell,

From the looks of the screenshot it looks like the styling is disabled or maybe Javascript.  If you see this post and make sure you have Affinity on your whitelist of allowed apps for any Firewall you are running and if you have, if you can follow Carl123's post which is linked in the thread above, that should also help get the help working