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Posted

Hey there guys I bought Photo, Designer and Publisher for Win10 today and when I double click on the .exe files to install them they appear in the system tray but then disappear and don't do anything else.

I've looked through the FAQ and updated the Nvidia graphics card, I'm on the latest Win10 and I used Microsoft's Uninstall Troubleshooter app to uninstall previous demos of Photo and Designer which I have used in the past.

Am I missing something, do I need to do anything else?

Thanks in advance.

 

Posted

Ok bit obscure but worked it out from another post.

Basically go to Color Management in Windows 10.  Click on Advanced>Device Profile>switch from "scRGB virtual device model profile" to "sRGB IEC 61966-2.1"

Then try installers again.

I hope that helps someone in the future.

Thanks.

Posted

Welcome to the Serif Affinit forums.

Thanks for providing the workaround; it may help someone else :)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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