steve whit Posted November 21, 2020 Share Posted November 21, 2020 I am using High Sierra Mac OS 10.13.6 - just doing basic work I am afraid my mac keeps freezing after a few mins work. I have attached a crash report for your perusal but I don't know if that can help you, Please reply if you require anything that can help solve my problem. Any help is appreciated. I haven't uploaded latest upgrade as yet as I hope I can make inroads first on this problem Sorry for the length of report - I got it out of Console app in Utilities - in the diagnostic reports Crash report.rtf Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 26, 2020 Staff Share Posted November 26, 2020 So the post doesn't take ages to scroll it's worth pasting the information from places like the Console app into a simple text editor and saving. Can you expand on your workflow, was you doing anything particular when the crashes occured? are you using new blank documents or existing ones? which version of Publisher do you have installed? Quote Link to comment Share on other sites More sharing options...
steve whit Posted November 26, 2020 Author Share Posted November 26, 2020 Hi Lee - thanks for getting back - I am just doing basic work, images and text as I am a recent convert from Indesign. I am placing images into Publisher from iCloud - should i transfer onto my desktop or HD?, secondly I use 2 screens using a SVG adaptor to connect from my mac to a Dell Monitor? Both points might be irrelevant but I will use Publisher again over weekend and try and save a usable crash report for you. I felt terrible about the last one. Thanks for your help Quote Link to comment Share on other sites More sharing options...
steve whit Posted November 26, 2020 Author Share Posted November 26, 2020 I have version Publisher 1.8.4 installed. I haven't updated the latest version yet Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted November 26, 2020 Share Posted November 26, 2020 1 hour ago, steve whit said: I am placing images into Publisher from iCloud - should i transfer onto my desktop or HD? Yes, anywhere in your HD will work much much better than any cloud. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
steve whit Posted November 28, 2020 Author Share Posted November 28, 2020 Thank you Old Bruce - I am still trying to sort out the problem and will come back with an Improved crash report if i am unsuccessful Quote Link to comment Share on other sites More sharing options...
steve whit Posted December 1, 2020 Author Share Posted December 1, 2020 Hi All, Please find crash reports which I hope can solve a problem which is baffling me, anything more i can do to assist please reply back kind regards steve whittaker crash report.doc crash report.pdf Quote Link to comment Share on other sites More sharing options...
steve whit Posted December 10, 2020 Author Share Posted December 10, 2020 if anybody can suggest anything regarding slow redraw and constant crashing it will be appreciated. I have publisher 1.8.4 running on High Sierra 10.13 and doing simple basic work to ease myself away from Indesign Quote Link to comment Share on other sites More sharing options...
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