Critical problem: Work isn't saved automatically when iPadOS cleaned-up memory

[ThorQue]

Hej,

this happens very often and everytime I lose my work. I work on a document in Designer on my 2020 iPad Pro 12.9. All things are uptodate. If I switch to other apps, eg. Lightroom, because I export one artboard to PNG to prepare for use on my website, iOS decides to cleanup memory an ends Designer. But my work isn't saved. Why is there no automatically saving? I don't understand why this isn't implemented. I don't observe this behavior in other apps than the Affinity apps. In Photo this happens on a similar way. Out of my point of view this is the most critical behavior in your software and needs a fix as soon as possible.

This is the only thing what I see that doesn't work properly. Ah...and save by hand isn't a valid workaround. Sometimes you forget it if you are in your workflow and sometimes I switch between 3 or 4 apps for an illustration.

BR

Thorsten

[DM1]

14 hours ago, ThorQue said:

iOS decides to cleanup memory an ends Designer. But my work isn't saved.

Try setting your auto save to 30 secs. The app default is 5 mins (300 secs). Keep in mind auto save only updates the sandbox file version. You need to use menu Save manually to create/update the .afdesign file.

[ThorQue]

8 hours ago, DM1 said:

Try setting your auto save to 30 secs. The app default is 5 mins (300 secs). Keep in mind auto save only updates the sandbox file version. You need to use menu Save manually to create/update the .afdesign file.

Will the sandbox version be alive after a restart of Affinity Designer? 

[DM1]

14 hours ago, ThorQue said:

Will the sandbox version be alive after a restart of Affinity Designer? 

Yes. You can close affinity/reboot iPad  and the icon on project/Home Screen will still be available. But if you haven’t manually saved, your edits won’t be updated to the afdesign version of the file that can be backed up etc.

[ThorQue]

6 hours ago, DM1 said:

Yes. You can close affinity/reboot iPad  and the icon on project/Home Screen will still be available. But if you haven’t manually saved, your edits won’t be updated to the afdesign version of the file that can be backed up etc.

Ok...but this seems a valuable solution. Why is the setting not per default to 30 or 60 seconds? This problem hits every iPad, yet.

[DM1]

35 minutes ago, ThorQue said:

Why is the setting not per default to 30 or 60 seconds? This problem hits every iPad, yet.

You’d have to ask the devs that one. I just use the app. 😁

[Sean P]

Hi ThorQue,

Thanks for letting us know! I've passed your suggestions and comments on to development.