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Posted

I have Designer, Photo and Publisher installed on my system. The last time I used the programs, everything was working normally. Last night I tried to open Designer and...nothing. The cursor spun for a couple of seconds like the program was trying to load, then that went away and there was nothing. The system continued running and there was no error message or anything. The program simply would not run. The same thing happened with the other two Affinity programs. I tried repair installations and uninstalling and reinstalling, and got the same results.

All three programs are version 1.8.5 obtained from the Affinity store.

My computer is an ASUS laptop with the following processor and GPU:

Processor    Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. G74Sx.201, 4/27/2011
SMBIOS Version    2.6
Embedded Controller Version    255.255
BIOS Mode    Legacy
BaseBoard Manufacturer    ASUSTeK Computer Inc.

Name    NVIDIA GeForce GTX 560M
PNP Device ID    PCI\VEN_10DE&DEV_1251&SUBSYS_204A1043&REV_A1\4&7BD062A&0&0008
Adapter Type    GeForce GTX 560M, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 560M
Adapter RAM    (2,147,483,648) bytes
Driver Version    23.21.13.9135
Resolution    1600 x 900 x 59 hertz
 

The computer is running the following version of Windows 10:

OS Name    Microsoft Windows 10 Home
Version    10.0.19041 Build 19041
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
 

Any help would be greatly appreciated.

 

  • Staff
Posted

Hi @lasbill and Welcome to the Forums,

Could you check the settings on this post just we have had a large number of users on Windows not being able to start the apps due to a change made by what appears to be the most recent Windows update.

Posted (edited)

Unfortunately, that doesn't appear to be the problem. I followed the instructions in the post but the color settings were already correct.

Edited by lasbill

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