duh-G Posted November 17, 2020 Share Posted November 17, 2020 (edited) Please help as both my software apps Designer and Photo are not loading on my Mac running OS X 10.13.6(just updated from OS X 10.12). Crashing before even loading. I purchased both apps five years ago, and done the subsequent updates with no past issues. I updated to 1.8.6 on Nov.13th with no problems. Then I updated my Mac OS on Nov.15th. Now the crashing problem. Could not find any answers in the forums. I've tried deleting and reinstalling, signing in & out of the App Store, reinstalling from the App Store, restoring apps with Time Machine, restarting in safe mode, deleting preference files all to no avail. There is always a note; "Affinity Designer quit unexpectedly. Click Report to see more detailed information and send a report to Apple." With a Problem report generated. There does seem to be one standout to my eye in the report; "EXC_CRASH (Code Signature Invalid)". Both apps are unavailable to use. I welcome any of your thoughts or suggestions. Edited November 17, 2020 by duh-G Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 17, 2020 Staff Share Posted November 17, 2020 Hi duh-G, Welcome to the forums Please could you try opening the app with the ctrl key held down and if the reset menu appears hit select all and then clear? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
duh-G Posted November 17, 2020 Author Share Posted November 17, 2020 Callum, I tried with the crtl key. There was no reset menu available. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted November 17, 2020 Share Posted November 17, 2020 Quote Apps There are now many reasons that macOS may refuse to open an app normally, ranging from damage to the executable code within it, to it not being notarized when macOS was expecting it to be. The best clues come from how macOS refuses. If the app is crashed when it tries to launch, typically showing a Problem Report for the app, click on the Show Details button and look down for the Exception Type given. This might, for example, readEXC_CRASH (Code Signature Invalid) and a little further down the Termination Reason might be given as Namespace CODESIGNING, Code 0x1Those are typical for an app which no longer matches its own signature. Similar crashes can occur when an app tries to access privacy-protected resources for which it doesn’t have appropriate settings. These crash-on-launch events indicate a problem which you can’t do anything about. Try downloading another copy of the app, and if that fails similarly, contact the developer as they have a problem which they need to fix as a matter of urgency. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
duh-G Posted November 17, 2020 Author Share Posted November 17, 2020 v_kyr, thank you for your input. I do agree that this seems to be a light on the problem. It seems to be affecting only the apps that came through the App Store. Other core Mac OS X apps Text Edit, Mail, Preview are unaffected. My old CS6 Design Standard is fine after the Java for OS X 2017-001 was applied. Ironically my Affinity Designer & Photo just keep crashing at launch. Process: Affinity Designer [677] Path: /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer Identifier: com.seriflabs.affinitydesigner Version: ??? Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Designer [677] User ID: 501 Date/Time: 2020-11-17 13:59:13.937 -0800 OS Version: Mac OS X 10.13.6 (17G14042) Report Version: 12 Anonymous UUID: 24C1CDFD-EAF0-E9C4-B133-AFFA4D65B016 Sleep/Wake UUID: 35AF4E41-4567-4FF5-A4D7-FC0D5400D631 Time Awake Since Boot: 1300 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace CODESIGNING, Code 0x1 Quote Link to comment Share on other sites More sharing options...
kViro Posted November 17, 2020 Share Posted November 17, 2020 Hey duh-G I had the same problem. Resolved it by restoring a backup to 10.13.3. Nothing else would work. Quote Link to comment Share on other sites More sharing options...
duh-G Posted November 23, 2020 Author Share Posted November 23, 2020 After reading multiple recent discussions on the Apple Support site I chose to go back to OS X 10.12.6(restore) dumping OS X 10.13 High Sierra(recently installed Nov.15.2020). I did a restore with Time Machine after rebooting in recovery mode. The process was simpler as my computer does not have a SSD. No APFS files to deal with. All my App Store apps are back. Quote Link to comment Share on other sites More sharing options...
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