843 - Login account not possible

[UweN]

Hello,

can't login - see screenshot please.

Regards, Uwe

[Move Along People]

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[UweN]

so far so good but now comes this info:

[Move Along People]

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[UweN]

thanks, it works

[DanG]

Hi @UweN,

This was due to an issue when attempting to register from certain locales. This has now been fixed. Would you mind doing the following just to confirm the fix resolves your issue. If it doesn't we'll know there's something else happening!

1. Opening the "My account" dialog (green user button in the top right of the application)
2. Press "Sign out"
3. Close and reopen the application (not as administrator unless it still doesn't work. Please let me know if you did need to run as administrator)
4. Try signing in again (you'll need to reopen the "My account" dialog to do this)

Thanks a lot

[Move Along People]

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[DanG]

That's great, thanks a lot!

[Move Along People]

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[DanG]

No, it was a server-side fix so (in this instance at least) it wasn't build-dependent.