FrankT Posted November 14, 2020 Share Posted November 14, 2020 No problems with updates until after installing version 190834. Affinity opens normally but when I want to open a picture it closes the program. What is wrong. Link to comment Share on other sites More sharing options...
Rick G Posted November 15, 2020 Share Posted November 15, 2020 I may get struck soundly for this but ... this beta has a lot of problems. crashing being one of the big ones. I had to go back a beta. Just wait a bit. They are good about getting things fixed Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
FrankT Posted November 15, 2020 Author Share Posted November 15, 2020 That's right, I've reverted to version 190820 Link to comment Share on other sites More sharing options...
FrankT Posted November 15, 2020 Author Share Posted November 15, 2020 3 hours ago, FrankT said: That's right, I've reverted to version 190820 I got version 190834 working with this setting: Edit> Preferences> Performance and uncheck Hardware Accelerration. Ron P. 1 Link to comment Share on other sites More sharing options...
Ron P. Posted November 15, 2020 Share Posted November 15, 2020 4 minutes ago, FrankT said: I got version 190834 working with this setting: Edit> Preferences> Performance and uncheck Hardware Accelerration. That's the only way I could do anything other than launch it. Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Staff MEB Posted November 18, 2020 Staff Share Posted November 18, 2020 Hi @FrankT, everyone, I believe these issues were already fixed with hardware acceleration enabled in the latest Customer Beta. Can you please check/confirm if you are still experiencing issues please? Thank you. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
FrankT Posted November 20, 2020 Author Share Posted November 20, 2020 Hello, Can only open a photo with version 1.9.0.834 if i uncheck hardware acceleration Link to comment Share on other sites More sharing options...
emmrecs01 Posted November 21, 2020 Share Posted November 21, 2020 @FrankT you need to update to the latest beta, 1.9.0.852, which is what @MEB was referring to. Jeff MEB 1 Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Staff MEB Posted November 23, 2020 Staff Share Posted November 23, 2020 Hi @FrankT, Sorry the delay getting back to you. Have you had a chance to update and try the latest Beta (here's the link)? Are you still experiencing these issues? A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
FrankT Posted November 23, 2020 Author Share Posted November 23, 2020 Hallo, everything updated but since this message I will no longer use the hardware acceleration Link to comment Share on other sites More sharing options...
Staff MEB Posted November 23, 2020 Staff Share Posted November 23, 2020 Ok. Thank you FrankT. That's what should happen rather than a crash. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Recommended Posts