John61 Posted November 11, 2020 Posted November 11, 2020 After upgrading to affinity-photo-customer-beta-1.9.0.834 from affinity-photo-customer-beta-1.9.0.791 - I can no longer use either and re-installing both after un-installing won't work either. Quote
walt.farrell Posted November 11, 2020 Posted November 11, 2020 If you're experiencing issues with the Photo 1.9 beta then you should have posted in the appropriate beta forum, Photo Beta on Windows. Probably a moderator will move this for you. There have been some issues reported with .834 related to the new requirements for enabling hardware acceleration. Try holding down the Ctrl key while you restart the program until you get the "Clear User Data" dialog. Leave the first 3 checked, and then press Clear. If that works, open Preferences, then the Performance section, and turn off Hardware Acceleratiion. If using the Clear User Data dialog does not work, you can try stopping Photo beta and then renaming the %AppData%\Affinity\Photo\1.0 (Beta) folder to something else, perhaps 1.1 (Beta), before restarting it again. Chris B 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.