Unable to open image

[Olof]

I am unable to open TIF images from our high-speed camera (image attached), I get the message “affinity photo assigned your working profile to this unprofiled document” and the opened image is blank. There is no problem to open these images in other programs.

I am running Windows 10 and Affinity Photo v 1.8.5.703

 

766 Hastighet000010.tif

[Aad Slingerland]

I checked this with AF version 1.8.5.703 and te beta version 1.9.0.834. No luck just a blanc image.

Windows Explorer shows at least something in the preview pane.

I can only confirm this, no solution however.

 

[PaulEC]

FWIW the file does open in Ifranview. I've attached a png version of it. I'm no expert, but there are a lot of variations in tif files, presumably there is something in this one that Affinity doesn't like! (It won't open at all in Serif PhotoPlus.)

[Aad Slingerland]

FWIW indeed opens in my irfanview and ImageGlass as well.

I did have a look at the structure of the TIFF file with the utility exiftool.exe (windows, this is the link: https://exiftool.org/). See also screen shot below

No errors wer reported though. IMO this post could best be picked up by one of the Serif people for further investigation. 

[Lee D]

@Olof I've logged this with the developers to look at to see if anything can be done.

[AlainP]

Made some tests just by curiosity tried to open this file using some apps. Hoping that will help.

Affinity Photo Beta .834: NO
Affinity Photo beta iPad: NO
Faststone Image Viewer: YES
Windows Photo Viewer: YES
Windows 10 Photos App: YES
Windows Snip and Sketch: YES
Microsoft Word: YES
iPad Photos App: YES
Procreate: YES