Affiinity Designer 1.8.4 missing brushes on mac 10.15.6

[scomp]

Hi there .. .1.8.4 missing brushes on mac 10.15.6 

Any. ideas ?

 

Thanks a million in advance!
Jem

[Dan C]

Hi @scomp,

My absolute sincerest apologies for the delayed response here - our ticketing system which we use for both the Forums and email/social media contact had generated this ticket in a bit of a 'black hole' and has only just surfaced with the tech support team.

I can assure you that we haven't been ignoring you, and we certainly wouldn't want any customer feeling this way.

I'm very sorry to see you're missing brushes in Affinity, you should be able to return these by resetting your app to default.

You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open.

Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/

Please do let me know if this helps!