J.T Posted November 8, 2020 Share Posted November 8, 2020 I can't open a 16bit grayscale TIF file. The Photo crashes without messages. circle.tif Link to comment Share on other sites More sharing options...
walt.farrell Posted November 8, 2020 Share Posted November 8, 2020 Are you able to open other files in the Beta? I can't open anything in 1.9.0.834 unless I disable hardware acceleration (Preferences, Performance) and restart Photo. But once I've done that your TIFF file opens fine for me. J.T 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
mia Taugts Posted November 8, 2020 Share Posted November 8, 2020 I downloaded the file and tried it. In beta 1.9.0.791 as well as in version 1.8.5.703 the image can be opened and edited without any problems Link to comment Share on other sites More sharing options...
J.T Posted November 8, 2020 Author Share Posted November 8, 2020 33 minutes ago, walt.farrell said: I can't open anything in 1.9.0.834 unless I disable hardware acceleration (Preferences, Performance) and restart Photo. But once I've done that your TIFF file opens fine for me. Really, now it's OK. Thanks. Link to comment Share on other sites More sharing options...
myclay Posted November 8, 2020 Share Posted November 8, 2020 If you have alongside your GPU a CPU with an integrated "GPU" (APU called), you might have to disable it in your bios. Assigning in your Graphics settings all resources to Affinity Photo might help as well. The file opens on my pc even thou I use an unrecommend slightly older Windows version. Sketchbook (with Affinity Suite usage) | timurariman.com | gumroad.com/myclayWindows 11 Pro - 22H2 | Ryzen 5800X3D | RTX 3090 - 24GB | 128GB | Main SSD with 1TB | SSD 4TB | PCIe SSD 256GB (configured as Scratch disk) | Link to comment Share on other sites More sharing options...
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