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Text box colours keep disappearing after saving!


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Hello,

So the colours in my text boxes that I add and save (a pale pink) keep disappearing.

I have been working on this document for some time now and last night all looked fine & work was saved.  Logged back in again this morning however, and all the text boxes (on multiple pages) have gone white.  This has happened now several times over the last few weeks (last night however the colours all suddenly reappeared without me doing anything).

You can see in the highlighted layers section that the pink (well it's showing as more of a purple but it is pink with opacity turned down) is in there, but it won't show.

How can I easily view the colour again throughout multiple pages in these text boxes please?

Any help much appreciated!

Thank you :)

Screen Shot 2020-11-04 at 13.06.46.png

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Welcome to the Serif Affinity forums.

Possibly I'm confused, but your screenshot in the post shows many pink boxes, including the layer that's currently selected.

If you don't see them, perhaps you're having a monitor problem?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Thanks for your reply Walt.  How strange, you see all the boxes on there as pink?  To me they are all showing white!

Any idea what I might be able to do to check my monitor & fix it if that's the problem?  I'm on a MacBook Pro.

Also, why is the hex code box surround in red pls?

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7 minutes ago, Emma1 said:

Thanks for your reply Walt.  How strange, you see all the boxes on there as pink?  To me they are all showing white!

Any idea what I might be able to do to check my monitor & fix it if that's the problem?  I'm on a MacBook Pro.

Also, why is the hex code box surround in red pls?

You may have your contrast set too high so the light pink is showing as white

The red outline is maybe your highlight colour for that selected input field.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.0 | Affinity Photo 2.4.0 | Affinity Publisher 2.4.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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  • Staff

Your forum post on MY cheap laptop screen is white. Your forum post on my better Dell high res screen is pink. I suspect the colour profile or quality of your display

 

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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13 minutes ago, Patrick Connor said:

Your forum post on MY cheap laptop screen is white. Your forum post on my better Dell high res screen is pink. I suspect the colour profile or quality of your display

 

Just seen this.  How strange.  I'm on a relatively new Macbook pro

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  • Staff

Yeah this is pink for me

image.png

Does it occur to you that the difference between when you can see it and when you cannot could be something like a power saving mode when not plugged in?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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  • Staff

If you can see it sometimes and not others and you have never changed the profile then it's probably not that, but perhaps someone else can suggest a normal one for your model, what macbook Pro is it by the way?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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10 minutes ago, Patrick Connor said:

Yeah this is pink for me

image.png

Does it occur to you that the difference between when you can see it and when you cannot could be something like a power saving mode when not plugged in?

Your screenshot where you have written pink in yellow writing is still showing white boxes throughout

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  • Staff

Apparently Macs do adjust brightness automatically but this can be turned off in macOS Preferences, Display settings. Same for True Tone feature

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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The pink colour has now returned and I can now see pink in all the above screenshots and in Affinity Publisher as well.  Have not altered anything though, so strange.  I bet it will go back to white tomorrow again!  Be good to know what's causing this though if anyone still has any ideas!

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  • Staff

Your screen is doing some background (room) brightness colour compensation is my best guess

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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10 hours ago, Emma1 said:

Which colour profile do you think should be selected pls? 

Tick the box "Show profiles for this display only." That probably will remove everything from the list besides the Color LCD you say you are using, but if it does not, try whatever is left to see if anything changes.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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