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Windows Hardware Acceleration Requirements


Mark Ingram
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[This is a temporary page that is being used by the application to link to further information, and will be replaced with a more formal page on our documentation site in the future.]

In order to enable Hardware Acceleration in Affinity products on Windows, your system must meet the following requirements:

Operating System: Windows 10.0.19041 (May 2020)

GPU: Any GPU capable of Direct3D12 Feature Level 12.0

 

Intel Earliest Supported GPUs - Skylake Microarchitecture

HD Graphics 510

NVIDIA Earliest Supported GPUs - Maxwell Microarchitecture

GeForce 900/Titan series

AMD Earliest Supported GPUs - GCN2 Microarchitecture

HD 7790/8770

Rx 260/290

Please note: AMD Radeon RX 5000 series and later cards are currently incompatible.

 

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Not sure if this is the right place to post, but within the latest beta of AD and AP I'm unable to activate Hardware acceleration. Mods can move it to the right place if needed.

image.png.9e8a48e6bf99fdefa076889d0efd1eb2.png

I'm on Win 10 Home Build 18363 and latest Nvidia driver on a RTX 2070 SUPER.

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25 minutes ago, jc4d said:

Not sure if this is the right place to post, but within the latest beta of AD and AP I'm unable to activate Hardware acceleration. Mods can move it to the right place if needed.

image.png.9e8a48e6bf99fdefa076889d0efd1eb2.png

I'm on Win 10 Home Build 18363 and latest Nvidia driver on a RTX 2070 SUPER.

Hi jc4d, have you tried to update your Windows?
I had the same problem and an update fixed it. Notice how your version is below the minimum.
If Windows Update doesn't offer you an update, you can use the Update Assistant to force it.
Details here: https://support.microsoft.com/en-us/windows/get-the-windows-10-october-2020-update-7d20e88c-0568-483a-37bc-c3885390d212

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24 minutes ago, jc4d said:

Not sure if this is the right place to post, but within the latest beta of AD and AP I'm unable to activate Hardware acceleration. Mods can move it to the right place if needed.

image.png.9e8a48e6bf99fdefa076889d0efd1eb2.png

I'm on Win 10 Home Build 18363 and latest Nvidia driver on a RTX 2070 SUPER.

As the message says, your system does not meet the current specs to use the hardware acceleration function in Affinity Photo. You'll need to update your Windows to one of the 2020 updates. Windows Update should be able to do that for you.

-- Walt

   Desktop: new:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090  (old: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970 )
   Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Affinity Photo 1.10.5 (.1342) and 1.10.5.1342 Beta   / Affinity Designer 1.10.5 (.1342) and 1.10.5.1342 Beta  / Affinity Publisher 1.10.5 (.1342) and 1.10.5.1282 Beta
 iPad Pro M1, 12.9", iPadOS 15.6.1, Apple Pencil 2, Magic Keyboard

  Affinity Photo 1.10.5 (.280) and 1.10.2 (.266) Beta / Affinity Designer 1.10.5 (.21) and 1.10.3 (.19) Beta 

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AMD 7670M on this side.
Will it work or can I say bye bye to the Hardware Acceleration ?

Never be the Same Again !
---
Dell Optiplex 3020M 
Intel Core i5-4590T @2.00GHz with 12GiB 1333 MHz DDR3
Intel HD 4500 Series
Windows 11 Pro N x64 21H2 + LibreOffice 7.3.5

My well suited Set of Apps [Production only]
* Affinity Suite [Designer + Photo + Publisher]
* Camtasia 2022 + CorelDraw Technical Suite 2022 + Blender 3.4.0 Alpha

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49 minutes ago, Uncle Mez said:

AMD 7670M on this side.
Will it work or can I say bye bye to the Hardware Acceleration ?

No; it's too old, and doesn't support DirectX 12 and other required functions.

-- Walt

   Desktop: new:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090  (old: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970 )
   Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Affinity Photo 1.10.5 (.1342) and 1.10.5.1342 Beta   / Affinity Designer 1.10.5 (.1342) and 1.10.5.1342 Beta  / Affinity Publisher 1.10.5 (.1342) and 1.10.5.1282 Beta
 iPad Pro M1, 12.9", iPadOS 15.6.1, Apple Pencil 2, Magic Keyboard

  Affinity Photo 1.10.5 (.280) and 1.10.2 (.266) Beta / Affinity Designer 1.10.5 (.21) and 1.10.3 (.19) Beta 

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On 11/21/2020 at 8:29 PM, walt.farrell said:

No; it's too old, and doesn't support DirectX 12 and other required functions

Okay thank you !
I'm currently running Dx12 on that same config which came after I did my updates so it's not so bad but I noticed that AfPhoto works better (less lags) and even faster when I use the WARP setting so, i'm kind of fine right now even if the release prior to the b.852 was much much reactive and better in terms of resource usage but ... that another story.

BTW my card/gpu is a switchable one intel+amd to be more precise.

Blessings

Never be the Same Again !
---
Dell Optiplex 3020M 
Intel Core i5-4590T @2.00GHz with 12GiB 1333 MHz DDR3
Intel HD 4500 Series
Windows 11 Pro N x64 21H2 + LibreOffice 7.3.5

My well suited Set of Apps [Production only]
* Affinity Suite [Designer + Photo + Publisher]
* Camtasia 2022 + CorelDraw Technical Suite 2022 + Blender 3.4.0 Alpha

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  • 2 months later...
  • Moderators
5 hours ago, maksimon said:

My situation: latest Windows update, latest Nvidia drivers, Win10 Pro 1909, GTX980.

Affinity say: Unsupported Machine Configuration

😥

 My Windows 10 does not see update 2020 (.

Sometimes hardware manufacturers can block the update, as they haven't written drivers for the newer OS versions. Are you on a laptop device?

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  • 3 weeks later...

I would like to ask a general question here - if this is not the right place please redirect me.

I have a AMD graphics card (very modest RX550) which any (even slightly) more up to date card would run rings around. In view of the problems with the AMD OpenCL interface and the (relative) absence of issues with Nvidia (at least on my reading of the forums), I'm wondering if it is worth purchasing a modest Nvidia card. I'm not actually looking for the answer here but I would like to be able to utilise the potential for improved performance. I suppose it's a long-winded way of asking if:

  1.  the Affinity team sees, or perhaps realistically expects, any progress with the AMD interface?
  2.  is the Nvidia performance really significantly better, even for lower-end cards?

Any thoughts would be appreciated.

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16 hours ago, Subclavius said:

 1. the Affinity team sees, or perhaps realistically expects, any progress with the AMD interface?


In the release notes

  • Disabled hardware acceleration for AMD Radeon RX 5000 series and later cards (awaiting response to bug filed with AMD)

R.I.P

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@Subclavius, if you were buying one today, I would recommend an NVIDIA card, purely because of the AMD OpenCL driver bug which has led us to disable hardware acceleration for the most recent AMD cards in the 1.9.1 patch. Hopefully we can work with AMD to get it sorted, or we can perhaps find a way to work around it, but I can't say how long that might take.

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I got a Nvidia RTX2070 Super, have the latest Updates of Windows and Nvidia drivers, but Affinity keeps crashing when opening a ARW raw file, develop it, finish the develop and changing back to the develop persona when hardware acceleration is enabled. Any tips here?

Edited by Tobe91
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  • 3 weeks later...

I guess I don't get why the OS build should effect this at all? I'd think it would be more related to video card driver or something. That's how it works for V-ray and Octane for me.

Why is this feature so closely tied to the OS build? I'm stuck on the 1909 line with my 2070 RTX until they move out of beta preview on 21H1 since I value stability above new features. Is there some windows graphics driver or something I can update separately?
 

Latest PS lets me use OpenCL. Not that it matters much as I don't really trust anything graphics acceleration much when it comes to the PS team LOL!

I'm not ranting or anything, just more curious. I'm not really as informed about OpenCL vs. CUDA, RTX, Optix and all the other Nvidia happenings.

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