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Photo crashes when croping


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Hi,

I placed a print screen image in Photo with CTRL+ALT+SHIFT+N, adjusted the crop area, pressed ENTER to crop it and Photo crashes.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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It's a known problem in the Windows beta, Petar, reported here many times .

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

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  • Staff

We have made fixes/improvements to this area (Cropping the document quits the program) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.9.0 update/patch to all customers.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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